[Resolved] Ixigo — train ticket booking not done after deduction of money | |
I booked 2 tickets in 3rdAC in train no.11057 from Khandwa to New delhi (journey date[protected] on 12/09/18 at 8.30pm, Rs 2549.36 deducted from VISA Card but neither ticket generated PNR no. nor returned money.You are requested to cancel booking and send back money in my account immediately. My email is [protected]@gmail.com and mobile no.is [protected].Inform telephonically resolution today.
Was this information helpful? | |
Oct 15, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Sep 14, 2018 Ixigo Customer Care's response Hi Arun, Greetings from ixigo! Please be informed that if money has been deducted from your card/account and ticket is not confirmed please be assured it is safe and will be refunded automatically. It should reflect in your account within 5-7 days depending on your bank procedure. Do write to us at [protected]@ixigo.com for further assist. Regards, Team ixigo. | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
2401
Pending
355
Resolved
1516
View all 2401 Ixigo reviews & complaints
+91 12 4461 7880
2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
View all Ixigo contact information
Post your Comment