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[Resolved]  Ixigo — Train ticket fair deducted on ixigo using phonepe but no record on ixigo

During train ticket reservation on ixigo after payment process there was no response from ixigo and ticket was not provided.
There is no record shown about this payment while the ticket fair has been paid.
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Aug 7, 2021
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Jan 01, 2021
Updated by Yogesh7351 I want refund my amount [305 rupees] in my phonepe account ASAP.
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Hey,

We are unable to see your booking details. Please reach out to us via www.ixigo.com/help

Thanks
Team ixigo
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Yogesh7351's [Complaint's author] reply, Jan 7, 2021
I have booked train ticket from new delhi to jalandhar on 31/12/2020 and amount of 305 rupees deducted as shown in screenshot

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