[Resolved]  Ixigo — train train ticket refund amount has been not refunded

Address:Coimbatore, Tamil Nadu, 641029

I have booked and ticket that I have that has been failed but amount has been successfully charged and another account ticket has been booked but I have cancelled it so the amount refund has been not claimed in my bank account so please refund my amount as soon as possible so please refund my amount rupees 5412 and rupees 7343 so in my bank account my bank is SBI so please refund my account as soon as possible
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Jul 2, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
May 31, 2018
Ixigo Customer Care's response
Hi Ujjal,

Greetings from ixigo!

Could you please share the ixigo Booking/trip ID starting from "IXITR" or the registered Email ID used for logging in so that we can check and assist you better.

Looking forward to your reply.

For further assistance feel free to write at [protected]@ixigo.com.

Regards,
Team ixigo.
Complaint comments 

Comments

Heelo sir i have booked tickets roundtrip of hyd to delhi but the amount of 450 was not credited to my ixogi account... please look into this... flight details
Flight number : Sg471
pnr: Y56IHL name : abhilash muttepu date of journey 15.06.2018...

Ixigo Customer Care's response, Jun 5, 2018
Verified Support
Dear Abhilash,

Greetings from ixigo!

Kindly share the trip id and the email id & phone no. entered while booking. It will help us to assist you better.

Looking forward to your reply!

For further assistance you can write to us at feedback@ixigo.com.

Regards,
Team ixigo
I have paid fare of train from Allahabad to new Delhi Prayagraj Express on 15 Aug 2018 but after payment I can't reach to the IRCTC official website... That's why I can't book my ticket. But fare is deducted from my account..

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