[Resolved]  Ixigo — waiting ticket cancellation refund

I have booked train waiting ticket from ixigo on 23.08.2020 from satna to ltt travelling date 29.08.2020 but ticket got cancelled due to ticket not confirmed but i didn't received my refund till now however on irctc site it is showing that refund has been credited to the bank with reference no. [protected] but i didn't received the refund and i have received email from irctc that dear customer,
We wish to inform you that your ticket against pnr number: [protected] has been cancelled successfully. Please collect rs. 8430 from agent.

And i had booked ticket from ixigo.
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Oct 1, 2020
Complaint marked as Resolved 
PAYMENT RECEIVED THANK YOU
Ixigo customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2020
Ixigo Customer Care's response
Hey Zeeshan,

Greetings from ixigo!

Please note that a refund for INR 8430 was successful from ixigo on 9th September and shall be credited to the payment source by 16th September.

Thanks
Team ixigo
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