[Resolved]  Ixigo — without confirmation my amount rs.6368 is deducted

Sir i wad trying for rail tickeks for 2 adults from secunderabad to kopargaon 2 ac.1040 per person. Since i was trying again and again 3 times the amount is deducted from my account. Because there was no confirmations for first time i was trying again again.in the end i got a message that there's no confirmed tickets. But my 3 times amount is been deducted so its a request to see for further enquiries.
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Jan 10, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2018
Ixigo Customer Care's response
Hi Omprakash,

Greetings from ixigo!

As discussed on phone, hope your query is resolved. If you have any other doubts or queries related to bookings, please feel free to write in. We will be happy to help :)

You can write to us at [protected]@ixigo.com.

Regards,
Team ixigo.
Complaint comments 

Comments

I booked the train ticket on last month of Nov 27 .. unfortunately that was not booked ...but in my account ixigo deduct the money and they told me that will be credited with in 5days but not refund the money...I try to contact ..but no one answered me and not refund the money

Transection of amount was deducted from my bank account but booking was failed and still the amount of booking is not refund in my bank account please refund in my account. I wish that my problem is resolved as soon as possible. Thank you
Hi team
I tried booking train for 3 people from bhilai power house to nagpur for 12th december evening
Payment gateway succeeded and my money got deduxted but booking failed
Please tell me when will you return the amount
Name:- Ajay Tripathi
Irctc id:-ankit_2471

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