[Resolved] Jabong.com — Cheating return service and customer service | |||||
I'm CHANDAN H S, Due to the product's size and packing issue I would like to return back that item. But In your website I entered all the details but its showing that it could not pick up the product from the address which i given for delivery address. ORDER ID - [protected] I didn't get any response from you till now...PLEASE RESPOND AS EARLY AS POSSIBLE.. I mailed all the details to [protected]@jabong.com but I didn't get any response. I'm exhausted due to your customer care service, and useless return method.. you can deliver the product at the given address but we can't return back the product from the same address means what?.. What kind of business you are doing?... I'll never gonna buy anything in your website and I'll blog all these experiences of mine in my blog site and suggest my friends, relatives, c- workers and many people about your service and not to buy anything from your website. I bought many products from Flipkart and Amazon but my experience was very good with dem... yours is such a floppy service.. I GONNA COMPLAIN ON CONSUMER COURT ALSO. - CHANDAN H S E-mail: [protected]@gmail.com Mob: [protected] Was this information helpful? | |||||
Aug 20, 2016 Complaint marked as Resolved Jabong.com customer support has been notified about the posted complaint. Verified Support Jul 07, 2016 Jabong.com Customer Care's response Hi,
Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you in while.
Regards
Team Jabong
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