Jaguar Complaints & Reviews

The water is leaking from the flush tank so pls do needful so send a technician to check the flush tank button regards by harish mutha
I hv called to customer care also but i could not reach them so by through this way i trying to complaint it this way
The address which to attend is
Sunder nem kunj
# 109, 4th cross, hanumanthnagar, bengaluru

We built a hotel named d's casa (Castle) mcleodganj in himachal pradesh of 13 rooms with more than 18 bathrooms & toilets in the hotel.
All the accessories are fitted of jaguar. After the six months of running the hotel, most of the washbasins start to going cracking from the center. We inform to local dealer named saraswati enterprises about this. They said that we can't do anything, you must contact directly to the company. We also call and mail to the company, but they didn't gave any response. After many call & mail they send their representative to see the matter. He said that he will assuredly put the matter of cracked washbasins in front of their higher authority and will mail us whatever the decision will be. A long time passed, but they didn't mail us about their decision.
We, through this account want to tell the consumer who want to purchase bath fittings from this cheating jaguar company.
They sell duplicate fittings with jaguar mark. Avoid to purchase from them
They did not sell good products as well as service.

My bathroom tap is destroyed i don't know how. I can explain about my tap is that there are 2 taps the left one is for cold water and the right one is for hot water and the handle where we hold the tap and open that part of tap is totally destoyed and i face so many problems in this heavy winter
So that a humble request from my side that tou can fix my problem as soon as possible

I have purchased epo jaquar health faucet on 30-aug-2017. The very next day there was leak coming out from the outlet without the pressing, so i have registered a complaint to toll free no., the technician came the very next day his name is sandeep as told don't know whether its real one. He done something & goes, then afterwards we are observing leak from head mount of the fitting.

I feel really fed up the service the co. Is providing, this is pure cheating.
I was using jaquar for past 10 yrs. But from now on i just can refer this brand to someone.

The handle of my jaguar diverter comes with a 10 year warranty. There is a breakage in the handle. On contacting my dealer, he told me that the repairing is chargeable although my product is still in the warranty period. Please get my complaint resolved as soon as possible. My complaint number as per my dealer is 560843. I had also sent the mail to jaguar but there has been bo response from their side. I hope you will consider the matter seriously.

I have jaguar bathroom fittings in my all the bath rooms. However, there are problems of very less supply of water through the various taps. More so, some points are also leaking. I have not allowed to touch the bath fittings by any local mechanic cum plumber. Therefore, may i request you to kindly depute a rep to look into the problems. I have purchased/installed the bath fittings about a year and half back. These problems have been attended your representative earlier too.

There is a problem in backside bathroom tap.Actually it was not first complaint. A month before I also complained and mechanic home .I said to him to check all taps but I think he didn't .so that's why there is problem again. I hope you will solve it soon .
My address is Street No 1/4 National Colony, backside Jogger park, Bathinda, cell no [protected]

Jaguar products are good just for names... Reality check - it breaks, it leaks, it creates mess and only problems... And when called to service centres, reply is awesomely annoying... Deeply regretting for buying jaguar products... Plz plz plz everyone, plz dn buy this product. People there are just to fool us.. What u give 7 years warranty for when u have to charge for everything.. Sab bakwaas h

Dear sir,
This is to inform you that the the presser of the hand shower that we brought has broken and thus water cannot be showered anymore. We had brought 5 hand showers but the quality of the product has degraded. So kindly help us resolve our problem and get it replaced. Our bathroom fittings are all your products and we ahve no complaint about the other products. Only the handshowers quality had degraded

I had registered a complaint on toll free number of Jaguar [protected] on date 20.6.16 for lekage of flush valve. I received a service call reference number 377296 and it was told that I will get response within 72 hours. To my surprise, without visit of plumber to my house, I received message to my registered mobile number from Jaguar that my complaint has been resolved and thanks for choosing Jaguar. I am rally surprised and confused, how without attending a complaint or getting feedback from customer, such type of message is sent?

Service man has spoiled the lever no water coming from tap also not attending to calls inspite of several phone calls also dealer not sending any one. They have spoiled all fittings cannot use any shower .company not giving replacement of part damaged by service men even when we are ready to pay. Wary action is required so that our problems are sorted out. It seems the company and dealer and servicemen are not at all concerned inspite of repeated complaints.

Dear sir
i inform you our house complete fitting of jaguar bathing after using only three months your product items, i am your tool free no ( three times comp lend) but not satisfied your service and works our last comp lent tool free no 8-4-16 but your rep attend the comp lent after 7 days and not satisfied work and ii nd time pho on received but work not completed your rep not proper attend comp lent, last time your rep 14-4-16 as per job card one no stoop cock new return but til date not rectified our problem our building is damage in your product not rectified timely jaguar service totally poor, Sir after this comp land mill not rectified the problem but against your company hard design please contact urgently

You please be inform my Jaquar Tap is not working since the beginning of Jan 2016 from then I M continuously chasing you through customer care for the same yet I have not received any satisfactory services or any phone calls.

therefore, it is highly requested to you please kindly look into this matter seriously because its only disfigure your quality service among customers which are valuable for any business

hoping for your favorable response


Surender solanki
MVN Athens
Sec- 01
sihi gate road Ballabgarh
Faridabad (Hr) 121004
(M) – [protected]

Dear Sir, I have 3bathroom with single concealed water diverter handles of shower are ineffective, opens on hand, not screwed properly and needs your service technicins attention.can you arrange pls arrange somebody to solve my problems. Address: ANSAL EXCLUSIVE FLOOR, 935G.F., SECTOR -114, MOHALI NEAR CHAPPERCHIRRI MY NAME IS RAJIV KUMAR MITTAL, [protected](M)

hi iam jaimin patel, my residence address as below jaimin mafatlal patel 34/a, madhuvrund (sweepark) society, swatantraplot, near nirnay nagar under bridge, nilkanth mahadev road, ghatlodia, ahmedabad - 380061 my residence bathroom wall flushtank cover is not set and cover not set with wall and flushtank lekage and please call me before any person come at my home for reparing regards, jaimin patel

We have installed jaguar system in our house.Last week, the flush and the sink tank started leaking. So, we called up the Jaguar customer care on toll free no. [protected] and we were told that the problem will be solved. But the mechanic has not yet come up to solve the problem and he keeps delaying to come up. We have received a very poor service from Jaguar which was unexpected. Jaguar has disappointed us.

Two floors of my house are fitted with all jaquar products. while I purchased the products company people promised a lot about service. I have purchased these 11 months back. but since 2 months I am giving complain to costumer care nothing is happening. Local service person & dealer of Bhubaneswar Orissa are so callus that no body in Odisha will prefer jaquar product any more.. Dr P K Sahoo Cuttack, Orissa [protected]

Jaquar Flush Valves

I have purchased 3 jaquar flush valves from the Jaquar distributor at chawri bazar, BHARAT IRON WORKS, i also have the original bill and certificate.

The problem is all 3 flush valves dont release everytime and remain pressed causing water wastage. We then have to pull them out to stop it.

I made a complaint also at Customer Care, and they sent an executive, but he said, its...

Dear sir,
As the matter above i want make a complain regarding the divertor of opel model. Divertor doesn't move properly and water scatters while uplifting the divertor. About this i have complained your customer care of several times.. they told me that product is not working properly. so what we do? i have also talked this matter to many customer care executive named " YOGESH" he told me that he will solve my problem as soon as possible but nothing has turned up. i am actually got harassed by calling them but they are not taking step against it.

sir, i have purchased this item from ASHOK HARDWARE, siliguri and i have also told them but they say we r seller not service provider. this is not our responsibility.


my complaint no. is 099510 dated 7th march 2013
i have also attached my warranty card with this.

please see this matter.

yours truly


virendra dugar
mahaveer marg
kishanganj
bihar
855107
phone - [protected]

I Was under the impression that Jaquar products are of very good quality. While making my house, I bought total Jaquar fittings worth Rs 150000. The dealer RCPL enterprises in Jaunpur told me that the service from the company is very good and it will be attended within 48 hours. He also assured that getting the service will be his responsibility.

Now I have a divertor for the shower whose handle comes out all the time. I have a tap which is leaking. I made a complaint to Jaqaur on 18th Oct 2012 , complaint number 179541. I was told that someone from the company will visit within 48 hours,.

Till date as on 2nd Nov 2012 , no one has visited to have a look at the problem.

I wish to advise all of you to refrain from buying Jaquar products as these products are very highly priced and they donot value their warranty.