Jaquar Complaints & Reviews

Purchased 3 diverters in November two of them are working fine, one is very hard to operate.

Not registered any complaint till now.
My contact details
[protected]
[protected]@gmail.com

On 04/07/2023, I had raised my compliant related to shower spray not functioning properly. Post Technician Gursewak visited my place on 06/07/2023. While he was checking for the shower head, he hardly hit that shower head on ground for around 3 times. When my father asked him why he threw it hard on floor he said that their way of practice as it clears it off the debris, and opens up the pores. But still it was not working so he declared...

Company asking for Rs 1105 for small part of product With MRP Rs1150, that too under warranty. complaint no: 00991616

Dear sir/madam,
I'm senthil, 07/07/2023 i purchased a water closet model,
JAQ-ECS-WHT-851S220SPPSM SINGLE PIECE WC WITH PPSOFT CLOSE SLIM

At lakshmi ceramics, thanjavur.

Invoice no :MHT2324CRD01412

After the installation, i found a leakage on the flushing tank while water is filled.

Then i found a U SHAPE big crack on the backside of the tank.

So I...

Inspite of replacement with new parts, sensor of Quardra Whirpool is not working.

Sensor not working inspite of replaced 2 days back.

Hi

I have requested for the replacement of seat cover on 18th May 2023.

Complaint got registered on18-May-2023
Service Request No. R23E18NDE00660873

I have done many follow ups but every time I get the same response "you will get an update with-in a week time".

Called Customer service:[protected]
Neeraj (Escalation Desk) - Last Spoke on 22-Jun-2023
Ms. Kanchan...

My name is shanmugarajeshwaran in chennai ([protected])
I have made service request about mixture tap leak on 14.02.23 and service call ref no. 00212582. The technician visited on 16.02.23 and said that the concerned materials were not available and he promised to resolve the same in a weeks time and requested to close the ticket and paid visiting charges. After that there was absolutely no response from Jaquar support. Last month i have called their customer support and again promised that the issue will be shorted in a weeks time. Almost 4 months my tap is leaking. Absolutely very cold response from Jaquar support team.

Pot seat cover is broken

1. Electronic wall hanging seat not working, complaint made again and again almost 03 months passed
2. Panel enclosure not fitted properly, damaged. Complaint made again and again almost 07 months passed

I have a jaquar tap in my bathroom it has been dripping for a long time.
It has a cold water tap a warm water tap and a toggle between the tap and shower in between. A photo and a video has bene attached to this complaint.
I request you to fix it as soon as possible.

I have bought bathroom fittings from jaquar some days ago.After using its products one big and expensive basin cock(tap) starts leaking.several times I complained to customer care but no jaquar executive visited my place till date.Every time customer care person tell that sorry 'maaff kr dijiye'.I have never expected this type of behaviour from such a prominent company.please do the needful because my whole family is suffering due to this.

Dear Jagur,

I hope this email finds you well. I am writing to follow up on the conference call we had scheduled with the Jaguar. Unfortunately, we have attempted to connect on three separate occasions, but the call has not taken place yet.

I understand that unforeseen circumstances can occur, and I am willing to be flexible in terms of scheduling. However, as this call is important to me, I would appreciate it if we could set a new time and date for the conference call.

Please let me know your availability in the coming days so that we can arrange a time that works for everyone involved. I look forward to speaking with you soon and appreciate your attention to this matter.

I purchased a bath tub (Jaquar - JBT-WHT-FONT150)) from Katta ceramics paying Rs. 21574 bill dated 05/01/2022. Upon installation there was water stagnation with incomplete drainage from the tub. This was immediately flagged up to Jaquar customer care and after repeated visits by their technician the bath tub was deemed defective and a replacement was promised. But despite repeated complaints and follow-up this has not happened and the installed bath tub is virtually unusable. I have lot valuable and time and effort chasing both Jaquar and Katta ceramics.

I have purchased new Jaquar washbasin tap on 27th Mar 2023. While installation it came to our notice that it is leaking. When raised this issue with dealer he refused to replace the new tap and said to raise the concern in customer service. We haven’t used the tap one day, customer service guy is now asking 800 rs for fixing the leakage for the new defective tap for which I have already paid Rs. 7000

If I have already paid...

Dear Team,
I have placed an order for 4 shower enclosures for my 4 BHK villa in Chennai. The order was placed on 10th March 2023 through Senbaga Home Depot. Jaquar delivery executives delivered the enclosures on 27 March 2023.

While installing the enclosures, Jaquar technician indicated that two of the four enclosures doesn’t meet the height requirement, though the measurement was taken by a Jaquar executive.
br...

Whom so ever it may concern

Few days back my seat cover developed a crack which grew intense till the time someone from the service Center came and attended the matter.

I had installed Jaquar fixtures in the year 2021 between September to November and the seat cover itself says 5 years warranty. Spoke to the area manager Mr Rutvij and his colleague Aisha one by one.

Where Ms Aisha is arguing me...

I complained multiple times about my Jaquar fittings which I purchased in Chennai:

1. Jaquar overhead shower leaking
2. Jaquar shower mixer knobs defective.

All the above needs replacement. I have been following up for 6 months.

I had complained multiple times for the following issues, latest service call number is as follows : 00316714. All purchases are within warranty period of one year.

1. The Jaquar overhead shower is leaking and needs to be replaced

2. The Jaquar 3 way mixer Knobs are faulty and need to be replaced.

Jaquar technicians have already visited and always promise that this will be solved but nothing happens. The only SMS message I get is that Service call has been resolved without any action from company's side.

I am now frustrated with Jaquar brand purchase. I am hoping a complaint here will help move the case.

Sensor not working contact no [protected]