Jaquar Complaints & Reviews

I have purchased a health faucet from a local Jaquar dealer in Indore some time back. Since then almost every 3 months I have to lodge a complaint with Jaquar's very lousy serviced toll free number. This has happened around 7 times, since i purchased the product. Out of various brands available, I shortlisted Jaquar, but didn't know that Jaquar is 'naam bade aur darshan chhote'. This time (around 25 days back) the pipe has high leakage, I contacted toll free number and demanded a free replacement - as Jaquar has provided a faulty product to me. An engineer visited my place around took photographs of my bill (of course, under warranty period) and the faulty product. TILL NOW THE COMPLAINT HAS NOT BEEN RESOLVED, NOR HAS THE TOLL FREE CALL CENTER PROVIDED A COMPLAINT NUMBER.

Hello Sir, Jaquar barh room commode since one week leakage issue and then we switch off the upper wall then Now when we flush water is not coming may be air block or flush issue or leakage issues please do the needful
Thank you
Best Regards
Sudhakar Reddy
[protected]

I have brought washbasin taps from jaquar ...one piece is defective and the water is leaking out ... All my fittings at home are from jaquar but this one really disappointed ...i have brought the taps from a store in yelhanka ..and they r refusing to replace and v bad behaviour

Sir, I have contacted jaquar sales team in udaipur rajasthan to guide about heat pump and give some user contact who are already using the heat pump. The sales person gave me the contact of the user and I have visited the user toady and he was totally dissatisfied with the jaquar heat pump as it was just making the water lukewarm which is not sufficient in such a cold weather in udaipur. I have not purchase the heat pump yet, as I am confused with the heating efficiency of the heat pump. Kindly provide demo of the product or give the detail of the satisfied user in udaipur where we can go can check the heating efficiency of the machine.

Thank you,
Abhishek Jain
[protected]

As we have purchased the tap in bulk quality for our home, most of taps are having leakage issue.
Kindly response us as soon as possible

I have placed one complain[protected] about by kitchen mixer hot water tap not working. The engineer have visited the place and as soon as he opened tap, start saying that this tap have been damaged by local plumber.
It seems like he was just finding reason to avoid to replace my parts. It was extremely bad experience of Jaquar home service and left me with no option other than buying new part.
We are paying extra money to buy good product with good service but I got nothing.

Please look into this situation and help if anyone can.

Dear Sir,

I stay in Flat A1 802, BAIRIS, BAIF ROAD, Wagholi, Pune 412207, and my builder is Bhandary Associates. The sanatory fittings are poor in quality and catching rust and the coating is causing stain marks and bubbles. I had complained Jaquar customer care, but no positive response yet. Request you to kindly take action and advise accordingly.

Has geyser take much time to produce a heated water, and it's create some noise during that process, which is running inside. I call many times on customer service but don't received my a single call from their side.

The water heater leaks and does not heat the water, Had compliant earlier and the person visited and solved it. though its the same again immediately ..havent been able to use the water heater since the time of installation

Hi, we have recently install new toilet seat but water is leaking from flush area.

I am from Kota, Rajasthan. The jaguar fittings at my home are leaking .
Kindly send the serviceman to resolve the issue.

Tab handle is loose

My wash basin nipple was broken. For that i have made multiple complaints on[protected] with complaint no:01556580, on[protected] with complaint no:01587077, on[protected] with complaint no:01625972, Without rectification they have closed complaint. Again on[protected] with complaint no:01684719 .Please let me know when it can be rectified or not

Your customer care no [protected] found engaged during 9 to 6 since last 3 days. During this period i tried not less 300 times. After 7 p m your no is reachable with recorded voice message that i have to contact durng business hour only. On dialing[protected] neither the call is connected to customer care no nor it is attended by any operator. Very poor customer service.

Good day

kindly note that jaguar fittings at my home are leaking, including hand faucet and three way diverters.

customer care number is not working.

Kindly send the serviceman to resolve the issue.

With duo respect sir, in my 2bathrooms consel tank are leaking water last many day, I'm trying to call customer care, but got busy . kindly resolve problems asap.

I purchased ALD-441 for OPP-CHR-15441KPM today. However when connected to the water line, it is leaking even though the knob is shut.
It is brand new and haven't even done anything. Really clueless how a new piece can be defective.

It shows election circuit failure .As we connect it's shows off . please resolve my issue earlier as we are feeling cold season.

My name is Rahul I am from Jodhpur I have Const a new house in July n all fitting in 5 bathrooms r of Jaquar . From last 5 months alternate bathroom r haveing problem when we call service person he didn’t pick up the ph n when he picks up ph then he say plz complain on toll free, last time when he visited for lekeage we have ask him their is problem in seat cover the locks r not fitted properly n there was leakage in the product he has done leakage perfectly at that time n told that their is some issue in seat lock n he try n after two days the seat broke when we called he told that some area manager has change I can’t change now u wate for some 15 days I will order n bring new seat cover after 10 nov . Now when we r calling he don’t pick call . N leakage start after two days . Plz let me know we can get r replacement or not . I really think I have made a huge mistake by purchasing Jaquar bathing .

I am from Jaipur. My Jaquar Toilet is leaking since 20 days. I have complained several times at customer care but they still have not taken any action. Last time one service man Mr Pradeep visited my place said one internal part is damaged without any inspection. Later he didn't show up. He had given Mr Rohitas contact number who told me part is not available in company. Now what does this mean? Since last 4 years of Jaquar tap fitting I am facing issues every alternate month. I am facing water wastage issue since then.
Please resolve this ASAP.
Video is attached.