[Resolved]  Jiomart — Jio Mart - Order delayed and no proper response/order update from Jio Mart

I placed an order on 25th Jan, the estimated delivery date was 30th Jan. It is showing shipped in the app since 28Jan And today is 3rd Feb and still today i have not received the product.
I even called Jo Mart's customer care, they don't provide proper response or update about the order. They say that they'll take your complaint and within 24-48 hours it will get resolved, but it has been more than 7 days since I placed the order. Customer care executives are being very irresponsible they don't even know the status of the order, they say that you need to wait, you'll get your order as soon as possible. There is no proper information on why the order is getting delayed. Despite calling them for 5-7 times, I'm totally fed up by their response. Kindly look into this matter and resolve at the earliest.
Oder Number:[protected]A
Invoice Number: S07IGG2R9CA02150