Jiomart Complaints & Reviews

I have ordered an Aquaguard 6.2 litres Neo UV + UF + MC Water Purifier with Mineral Charge Technology with an order ID[protected]A on 30.11.22.

It was delivered on 03.12.22 and installed on 05.12.22.

After 30 minutes of installation, purifier started leaking. After checking by dedicated technician from Reliance, he said the valve from inside is leaking and product is faculty. It is required to replace...

Hi there,

It's been almost 10 days and I haven't received my package yet.

Order number[protected]A

Shipment Number[protected]A-01

It's a prepaid order and I am really worried. No help from the customer care, they can't even address the issue properly. Everyday the order is getting delayed. Kindly help...

I had order MacBook Air 2022 model on 24th December. It was supposed to be delivered on 25th December but so far it has not been. I have contacted their customer support via Chat, Call, email and Twitter multiple times but they have no clue where the parcel is and when it can deliver. They keep on changing the delivery date to next day from 25th to 26th, then 27th, 28th, 29th and now 30th Dec. They have not sent single communication to me...

I placed an order on 20th Dec of laptop worth Rs.77, 000, the estimated delivery date was 22nd December. When I checked their app on 22nd Dec. the delivery date changed to 23rd December, again when I checked on 23rd Dec delivery date changed to 24th Dec.
I even called Jo Mart's customer care, they don't provide proper response or update about the order.They say that they'll take your complaint and within 24-48 hours it will get resolved,...

I placed an order on 20th Dec, the estimated delivery date was 22nd December. When I checked their app on 22nd Dec. the delivery date changed to 23rd December, again when I checked on 23rd Dec delivery date changed to 24th Dec.
I even called Jo Mart's customer care, they don't provide proper response or update about the order.They say that they'll take your complaint and within 24-48 hours it will get resolved, but it has been more...

Complaint again
JIOMART
Online grocery shop
Mumbai

Order ID[protected]A

Refer our this morning email, where we have pointed out that we are getting all our order delivered in suspicious packing.
Still after our email, no precursionary measure, no action was taken by you and consequently your delivery man delivered today's order also in the suspicious packing, which was open...

Dear Sir
I have purchased from Jiomart on line on 24.9.2022 through SBI card payment above rs 1500 to avail the scheme offer.of 10% cash back on invoice amount
The Invoice No [protected] dt 24.9.22 for rs.1510 against Order ID No[protected]M-01 &
Another invoice no [protected] dt 24.9.22 for Rs. 1530against Order Id No[protected]M-01 dt 24.9.22.
several times i have contacted your consumer...

I have ordered IPhone 13 128GB, worth INR 60900/- on 17th December 2022. I have made an online payment through credit card. But till now I have not received the product, the delivery date got constantly extending day by day, but when I call the customer care on 26th December 2022, they said your order has been returned due to some technical issue. Now I am waiting for my payment. Please help me in this case as I have worked hard to save much...

Complaint against
JIO MART
Online grocery shop
Mumbai

Subject
Who is removing packing of the delivered food items? Is it to initiate food poisoning? Jio Mart is totally responsible if anything untoward or death happens due to such tempering with food items.

Order ID.[protected]A

Refer your following message received this morning

Thank you for ordering...

I bought a pinnacle keyboard from Jio mart but it was not working properly so I returned it but today it’s been more than a month I’ve returned that product but till yet I haven’t received my refund I complained many times via call and email to Jio mart but they did nothing and closed ticketes I asked to reopen but they denied via email now I’m very anguish and disappointed with Jio marts service and somehow I don’t want to make...

Using jiomart from long time. Suddenly it's showing invalid login id and ivalid OTP. I tried so many times. I have given complaint to jiomart too but bo use. I have money in my jiomart wallet and suddenly I'm unable to use because of login problems...

Received damaged product .I am return request to my order.but my order was rejected.
Iam call so many times jiomart customer care but my return request not solved...

Complaint against

JIO MART

Online grocery shop

Mumbai

Subject - Delivery pack tempered with through bride contaminate food items

Order ID[protected]A we for Rs 452

Refer your following message

Shipment #[protected] we40190569A-01 of your multi-shipment JioMart order has been dispatched and will be delivered by Delivery Associate...

Hi,
I have placed an order on 8th of November 2022 on JIOMART app of a mobile phone (Motorola G62) worth ₹15, 999 invoice number SE[protected]
ORDER NO.[protected]A
First, when placed the order the expected delivery date was 10/11/22 - 11/11/22 but when it was 10th of November and I checked the app it was showing expected delivery date -11/11/22
On 11th of November I checked the app it was showing...

Hi as per given resulation i contacted to product manfature stroe they did not provided support and asked me to contact with jiomart.

Product shipped is not working please look into this.

Thanks...

I ordered a Phillips trimmer which I received on 28-11-22, but the product was not working properly. So I ordered a return/replacement. But the Jiomart isn't responding....

Ticket No:[protected].
I have order 30 Oct 22, and receive 2 Nov 22. I have raised complaint 2nov. Mujhe wrong item received hua tha. Maine 2 Nov se 15 Dec tak 70 se above mail ki hai JioMart ko. Unka ek he reply baar baar milta hai wait karo. 43 days se wait he kar rehe hai lekin abhi tak koi solution nhi nikla....

The jiomart delivery executive omkar korday was going to deliver my prepaid product on 10th december i tried to call him but he didn't pickup the call and on 11th december when i check the delivery status it was showing the product was delivered on 11th december 6:30am which was not done. Then i complain in jiomart customer service but the close the complain without informing me, saying that the delivery team confirm that product was...

JioMart supplied HP 803 tricolour cartridge which was past the warranty date. For 3 weeks now, JIOMart only raises a return request but no action has been taken by them to collect the defective item OR refund me the amount paid!...

This is 3 rd time I am raising a complaint no solution has been given and doing continuous harassment and fraud with customers.

PLEASE DONT CLOSE THIS AGAIN WIHTOUT TALKING AND SOLUTION.

I want to return the Bluetooth speakers I ordered from JioMart as it was not working properly. They are not ready to return and are suggesting that I go to the service center as it is under warranty. If I have to go to the service...