[Resolved] Jiomart — Order cancelled by Jiomart and refund not credited yet

Chandan Bhadra

May 18, 2023

Address:

Kolkata

I have ordered groceries on jiomart app on the date of 1st may but order was cancelled by Jiomart on 4th of May without informing me and the Jiomart app is showing order is Arriving on. I haven't received any product from jio mart. Informed multiple times to Jiomart customer service team and email to them including nodal officer and [protected]@jiomart.com but no response from them and they have closed all tickets. It is happening same issues from earlier two orders also. Please provide help regarding this. I have called multiple times to address about the issue to customer care. They never care about customers. They simple raise a complaint & sit silently. I need justice. Please do the needful

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May 18, 2023

Complaint marked as Resolved

I have ordered groceries on jiomart app on the date of 1st may but order was cancelled by Jiomart on 4th of May without informing me and the Jiomart app is showing order is Arriving on. I haven't received any product from jio mart. Informed multiple times to Jiomart customer service team and email to them including nodal officer and [email protected] but no response from them and they have closed all tickets. It is happening same issues from earlier two orders also. Please provide help regarding this. I have called multiple times to address about the issue to customer care. They never care about customers. They simple raise a complaint & sit silently. I need justice. Please do the needful