Jiomart — Rice Bag Sent of Worst Quality

I ordered a rice bag and after using it for the first time I found that the rice is of extremely bad quality. The rice when cooked sticks and gives a bad taste in the mouth. On complaining, I was told the refund/return window is closed so no one can help me. I can use the rice only after my existing rice is over. I am a regular customer and always thought jio sends good quality products. This is extremely disappointing.