Jiomart Complaints & Reviews

I placed prepaid order on jio mart on 14 th oct 2022, and order id is[protected]A, expected delivery was on 17th oct 2022 then it automatically changed to 20th oct then I called customer care they said your product will be delivered on 20th oct, now status on their app changed to 21 oct how can i get my order delivered...

I placed prepaid order on jio mart on 14 th oct 2022, expected delivery was on 17th oct 2022 then it automatically changed to 20th oct then I called customer care they said your product will be delivered on 20th oct, now status on their app changed to 21 oct how can i get my order delivered...

I have a serious issue with Jiomart, i received expired products, on 13 Oct 2022, same day i called customer care and raised first complain which is closed without solution, I have provided picture of expired products in the complain as proof, i raised second complain which is closed with due to duplicate issue, then i raised third complain on 17 Oct and still it is pending, On 18 Oct i have escalated to Level-2: CS Head but still it is not...

Iphone 12 Purple 128GB variant was ordered by me on 15th October 2022. I paid Rupees 47779/- by Credit card EMI of 6 months. Delivery date was promised as 17th October 2022 but JIOMART is daily changing the delivery date and extending it by one day without notifying me. They have changed the date 3 times by now. I called customer care several times but they are very rude and they do not answer my questions. I want to travel out of town with...

I ordered item from Jiomart on 30th September 2022 and cancelled it on 3rd October. Still now I didn't get any refund and HDFC is charging the EMI....

I have placed order on 4th Oct, with delivery promised date was 13th Oct, however till now items are not even shipped . I have raised complaint as well on customer care number, however no movement .

Order no .[protected]A...

I am writing to you regarding the order I have placed on October 4 in Jio mart app. The order is still not delivered and I don’t have any updates from app, it shows shipped and delivery date is moved from oct 5 to 7 to 11 to 12 to 13 to 14 to 15 to 16 to 18 as on today.

I don’t get much response or happy with updates from level 1 support. I have reached to chat support 4 times so far and I get standard responses that we...

The order for a Beco Bake and Wrap Eco Friendly Unbleached Paper Roll 20m was placed from my wife's (Akanksha) jio Mart account, on Oct 1st, 2022 the same was supposed to be delivered on Oct 5th, 2022. When the order wasn't delivered we called the Jio Mart customer service team and we're told that it should be delivered in some time and we will have to wait. They denied, stating that as the product is in shipped status they can't cancel it....

I have ordered an iphone 13 on 30 September delivery not received till date, customer care have no solution to that....

I tried placing my order on 2nd Oct 2022 on the Jio Mart app for groceries via phonepe amounting to rupees 3646/-, but the amount got debited from my account and the order was not placed.
Today I had a word with your staff member Simran and she gave me a complaint id: [protected]. Transaction ID: T2210021708411206033012. Paid to: CCAVENUES.
I have been following up for the last 10 days and now I am really irritated, as no person...

Re: NOT HAPPY WITH THE CURRENT SERVICES OF JIOMART[protected]M dated October 7, 2022

ToJioMart
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Oct 14 at 6:48 AM

Hi,

Today is the 7th day but you have FAILED to credit my REFUND TO MY SOURCE ACCOUNT/METHOD OF PAYMENT which is very unfortunate and proves my apprehensions in my below-mentioned mail to you to be correct.

Therefore, I would urge you...

Hi cancelled redmi active 9 on 26 th sep before shipping but no refund.
My order id is[protected]A-01....

This is with reference to the return request number [protected] relating to order ID[protected]A for onida top load washing machine for which there is water leakage. By today you can see that the 7 days have been completed after i have placed the return request.but no one has come for pick up.my money is blocked with jiomart .please help me to get my refund...

I have order redmi active 9 mobile from jio mart on 1st Oct 2022. My amount has been deducted but order was declined automatically.
I called service centre 4 to 5 times but everytime I am getting different answer but no refund yet from there side.

My order id is[protected]A.

And HDFC credit card transaction detail is as below.

You've spent Rs.9133.2 On HDFC Bank CREDIT Card xx2814...

It was ridiculous that jio mart failed to deliver my ordered item on time and didn't disclose the reason behind it. But, the expected arrival date changed day by day without a valid reason. First of all the expected arrival date was 10th October but now it is 14th October.
It was my horrible experience for online shopping from Jio Mart. They have to clarify why you failed to deliver my ordered item. The unwillingness to resolve the...

I ordered an electronic item from jiomart on 3rd October through online payment(₹7999). The estimated delivery date was on 4th october. Till now I haven't received the product. The order delivery status is changing day by day. I raised many complaints by 6th October onwards.I'm calling the customer care everyday and asking for order status. They are saying they can't give a confirmation on the order date. They are not giving any reason...

Guys,

I have been purshed one pant from jiomart on 22 sep. When i was opened my parcel.. It was torn.. Then i have raised request instant in 23 sep but today its 12 oct but still they didn't provide any solution.Many times they called us and ask for 48 hours to solve the issue but no one wants to solve the issue.. Now i got frustrated with jio mart service.. Its worst service ever.. Guys i am warning.. Dont do shopping with...

I have ordered the Groceries on 1st October 2022 for amount 1516 and expected delivery shown was 1-3rd October 2022 but no delivery received till now when i contacted jiomart customer care they keep saying keep wait 7 days for refund they cancelled my order without any notice and if they canceled the order no refund amount received till now
Date of purchase - 1st October 2022
Amount - 1, 516.00
Transaction paid through...

I ordered iPhone 13 30/09/2022 and delivery date next day ki thi and 3 din tak date change and last me khud cancel kar diya...

I cancelled 2 prepaid orders on Jiomart but still after 12 days there is no solution provided & the customer care on mail is saying only one word to wait for 7 working day. They neither providing reference numbers for refund ahainst which I can ask to bank nor the duration on which the 7 working days will be finished. My order numbers are[protected]M,
[protected]M....