Kenstar — kenstar mixer not working; not get support from them

Address:	560066
Website:	www.kenstar.in/offer-n-discounts

Hi All,

i need your help on below,

i have log a complaint on 07Jun18 for Mixer not working,

Compliant No. BAN[protected]
Product Details : KenStar AXE-3S
Model No. : KMA50W3S-DBB
QA. No. : HP/14/001/0063
Sr. No. : B[protected]
Purchase Date : 21Sep2017; Online Flipkart - OD[protected]

After 3-4 day service engineer (Mr. Manjesh) come & check Mixer & update me Motor are not working, he will be log a call for motor replacement & same part It will replace within 10-15 days.

After 10-15 days, contact them; they will update me part not available in Bangalore location, they will arranging from other location.

Till today date, I am not get proper update from any one. I call 100s of time to Local Service Manager & Country Service Manager (Ramesh & Abhishek) No one can answer a call.

Then same way I call to customer care, they will update me “Contact to Local Service Manager; Contact to Country Service Manager; Part Not Available; Part arranging from other location; Part is in transporting; Call transfer to Senior (Santosh – he update call will Escalated); Currently No Updates”

Request you help on same.

Thanks,
Sagar Shinde
+91 [protected] / [protected]
[protected]@rediffmail.com