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Electronics & Appliances
Kenstar

Kenstar — Regarding the service of Induction cooker

Address:Bangalore, Karnataka

I have an induction cooktop from kenstar which was gifted to me. This cooktop is still under warranty and i also have the warranty card. As it was gifted I don't have the bill for the item. This cooktop is not working as it is automatically going to "Soup mode" and stopping. I contacted the kenstar customer care NO: [protected]. The person informed that they cannot give warranty as i have no bill. I told them that i have the warranty card and the date is mentione on it with the dealer stamp on it. This was purchased from kerala and now I live in Bangalore. I want a swift solution for this case. The customer care person is not ready to understand the problem. This is poor customer service from kenstar and I recommend don't buy products from kenstar
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Comments

Dear Prasanth

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@vgmail.in.

Regards,
Online Team
Kenstar
Reply
Dear Prasanth,

We apologize for the inconvenience you have faced.
We are unable to contact you on provided contact no, pls. call[protected]Prefix StateCapitalSTD code) for complaint registration with Kenstar Call Center.

Warm Regards
Kenstar Team
Reply

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