Khivraj Bajaj Complaints & Reviews

Hi,

I am a customer who blindly trusted Bajaj as a company and Khivraj Bajaj as franchise who would provide good products and services to all its customer, however I was wrong.

I am owner of a Bajaj Pulsar 150cc bike. I had to get a regular servicing done for my bike therefore I approached the nearest Khivraj Bajaj authorised service centre by name S.K. Motors.

When gave the vehicle for servicing i was quoted a charge of Rs 750/- But when went back to pickup my vehicle in a days time I was asked to pay a sum of Rs 1291/- When asked why, I was told that they have changed a lot of the parts that were faulty and therefore the bill was so much. When I complained as to why I was not consulted before changing the parts. I was told that its a usual thing where if they noticed any faulty parts then it would be replaced.

Then when I asked them to show me the faulty parts they digged into some junk and picked up some parts which i am not sure if it was from my bike. finally when i told them that I am not ready to pay what they are charging they threatened me saying that they would allow me to touch my bike unless I pay them the money.

Now i dont have my bike with me and I am being forced to pay what they are asking me.

I am not sure if this complaint will reach the concerned person form Bajaj or Khivraj Bajaj. But I hope it does so that they know that such service centre and actually tarnishing the image of a company like Bajaj and Khivraj Motors.

Sincerely
Arun Neelakantan
E-mail:- neelakantan.[protected]@gmail.com

I agree, the khiviraj @ domular flyover is one of the worst service centre in bangalore, i have given my bike for servicing & given the given some complaints about the bike, once i got the bike & cross checked, water service is not done properly, none of the complaints are resolved & broke the parts of the bike, when i asked the supervisor asked to leave the bike for 2 days to resolve the complaints, but the bill is given on same day:), after 2 days i got the bike with broken part replaced (charged) & solved some complaints... so i request u not to give ur bike for servicing @ khiviraj @ domular flyover

chandra...