[Resolved]  Kolkata Foreign Lcao — excess delay in delivery/clearing of parcel, shipment stuck with no update and no response to complaints

The most pathetic service ever. My two shipments are stuck in kolkata foreign lcao since[protected]. No update whatsoever after that. No movement. No response from india post twitter handle or any officials of west bengal postal department.
Pathetic. Atleast a response would have been highly appreciated.
Shame.
I know they have immense workload as this being a festive season and there will be huge parcels load but a offical online response would have been a great placebo effect atleast. I thought of getting my parcels on the occasion of durga puja as puja gift but thanks to kolkata foreign lcao, this happiness will not be fullfilled.
No update since 8 days is too much. What kind of service is this. Its 2017, not the 90s.
Kindly improvise your services.
Extremely irritating and disappointing.
Pathetic

Tracking numbers
Rb[protected]sg
Rb[protected]sg
+1 photos
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Oct 7, 2017
Complaint marked as Resolved 
Released by Customs on 05-10-2017
Sep 21, 2017
Updated by Tickendra Jit Das
I have two shipments rb[protected]sg & rb[protected]sg. It has arrived in kolkata foreign lcao on[protected]. And since then, there has been no update whatsoever.
I can't understand what are they doing with the parcel and have made them not update any tracking information.
It is really very annoying. Lousy service whenever its related to international shipment, customs etc.
Sep 23, 2017
Updated by Tickendra Jit Das
Tracking id number are misspelled.
They are RB[protected]SG And RB[protected]SG
Sep 25, 2017
Updated by Tickendra Jit Das
Got a replay from the Twitter handle of CPMG West Bengal and he told my parcels are not yet released by Kolkata Customs yet. Now tweeted a complaint on the Twitter handle of Kolkata Customs, no update yet. Do i need to call on the Kolkata customs contact number? Will there be any use? Any suggestions?

Sep 27, 2017
Updated by Tickendra Jit Das
Tracking information is stuck since[protected]. Last update shows the parcel is at kolkata foreign lcao and next office is kolkata ced.
Why there is so much delay and no update on the india post website?
Tracking number rb[protected]sg & rb[protected]sg.
Nearly 2 weeks have already passed by with no update and the items are still with kolkata customs. Seriously this is extremely annoying.

Contact number [protected]
My pin code 786184
Email - [protected]@gmail.com
Complaint comments 

Comments

My parcel got stuck by Kolkata LCAO, and till the moment I have not received, it is more than 10 days I don't have any update regarding my parcel, it is very pathetic service by Kolkata LCAO, my tracking no. is RB[protected]G, pls release my parcel asap and update.

Thanks
Rakesh
My parcel is stuck at Kolkata customs since 16th July .please can you tell by when can I expect the delivery.please clear this customs asap
Tracking number: RP[protected]CN
Please help
My order RP[protected]CN is stuck at Kolkata Foreign Lcao since 16/07/2019. After that there is no further status. Need my parcel.
Worst service.

Name: Anjitha shaji
Parcel stuck nearly a month stil not delivered which is very bad services ever seen. No respons from the custom team to support, Who is responsibly for this who gonna help. Highly disappointing
How long will they Hold it there? Arrived on the 9th yet, not delivered to Address.

My parcel got stuck by Kolkata LCAO, and till the moment I have not received, it is very pathetic service by Kolkata LCAO, My tracking no. is RP[protected]CN and RP[protected]CN. Please release my parcel asap and update.

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