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Komparify Complaints & Reviews

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2.2
Updated: Mar 7, 2024
Complaints 376
Resolved
128
Unresolved
248
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Komparify reviews & complaints page 19

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S
sasidharan namboothiri
Oct 19, 2016
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Address: 382470

Dear Sir

On 30/9/2016 I made a payment of Rs.444/- by using HDFC Credit card
for crediting my prepaid Mobile Data account.( Mobile Number is [protected]
BSNL Gujarat circle) As the payment was not credited to my mobile account .
it was to be credited back to my credit card account. But till date it was not
credited back to my credit card account. Please look into it and expedite
refund immediately.
sasidharan namboothiri
Oct 19, 2016
Updated by sasidharan namboothiri Dear Sir

On 30/9/2016 I made a payment of Rs.444/- by using HDFC Credit card
for crediting my prepaid Mobile Data account.( Mobile Number is [protected]
BSNL Gujarat circle) As the payment was not credited to my mobile account .
it was to be credited back to my credit card account. But till date it was not
credited back to my credit card account. Please look into it and expedite
refund immediately.
sasidharan namboothiri
View replies
Dear Customer,

Regret the inconvenience caused to you.

Kindly write to us at [protected]@hdfcbank.com with your credit card number, transaction details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

Our concerned team will get back you.

-Natasha
HDFC Bank Customer Assistance
Reply
On dated 19th Dec'16, I did Airtel recharge on my Airtel number of Rs.84, this amount got credited from my account.I have done it using Internet banking. Earlier it showed recharge successful but as the amount got deducted it showed recharge failed. I have still not received my money back.
Kindly the refund the cash ASP.

Refund of uncredited online payment of Mobile - 9825796602 - Comment #2619968 - Image #0
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    S
    Santhosh6543
    from Bengaluru, Karnataka
    Oct 13, 2016
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    Address: Chennai, Tamil Nadu, 600018
    Website: www.komparify.com

    I have ordered the Videocon D2H HD connection on 10th Oct 2016 16:55. Order ID :[protected]D79007 through a website (www.komparify.com). I have done the payment while booking itself. The SLA was 1 or 2 days. No progress after 2 days. when I tried to contact the customer care I found there is no contact number to reach them. Only option is email. I emailed them the issue and got a response which said it will be resolved ASAP. Again waited for a day and saw no progress. I really doubt is this a genuine website. I should have done through an offline store. The installation would be done on the same day. Seems like the reviews mentioned in the website are not genuine. The customer care team don't even bother to resolve the issue. There is no option to even cancel the order. I would suggest buyers to please avoid buying through this website.
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      P
      pritam gawade
      from Ahmedabad, Gujarat
      Sep 24, 2016
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      Address: Mumbai City, Maharashtra, 400069
      Website: Komparify.com

      Komparify.com — Transaction failed but amount didnt get credited to my account

      I made on online data recharge on my no .[protected] The amount was RS 199 for 2G data airtel recharge. It was done online. The amount from my bank account was deducted instantly but the data pack for that amount was not added on my number. Transaction failed but amount didnt get credited to my accountI made this recharge on 27/08/2016. I demand immediate refund or .do the needful.
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        D
        drkrishan
        from Noida, Uttar Pradesh
        Sep 14, 2016
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        Resolved

        Address: Faridabad, Haryana, 121006
        Website: Komparify.com

        I tired to recharge sms pack of Rs.49 on my prepaid vodafone mobile number [protected]...The website is showing progress in recharge for 20 minutes...when complained has replied that recharge failed and my money Rs.49 has been kept as Komparify Points to be used for future recharges.
        This company appears to be fraud... Plz dont deal with it...It appears like this they create a fund with them unauthorisedly...BEWARE...

        Krishan
        [protected]
        Sep 16, 2016
        Complaint marked as Resolved 
        Komparify.com perused my complaint here and it has come to my notice that the online sms recharge of Rs.49 on my vodafone number was failed due to some technical problems. I have now used my 49 Komparify Points for an alternative recharge which has been successful.. From my side, this matter is resolved.. Thanks Komparify.com Krishan [email protected]
        Sep 14, 2016
        Updated by drkrishan         Wow! So quick...just after filing my complaint here someone from [protected] contacted me to know what exactly happened.. I explained...I asked him to get my recharge done or refund my money ...for that he asked for my Account details/Debit Card details...that is again not fair at all...

        I say again My Friends... Plz Beware and don't at all use Komparify.com for your recharges needs.

        Krishan
        [protected]
        Sep 14, 2016
        Updated by drkrishan         Rs.49 is not a big amount in my case...You may loose/block a big amount for a wrong move...
        Sep 14, 2016
        Updated by drkrishan         Komparify.com has more similar complaints...Open this in ur browser...http://www.consumercomplaints.in/komparifycom-transaction-failed-but-amount-didnt-get-credited-to-my-account-c1254786
        View replies
        It took money for recharging my Videocon D2h Rs 275 two times on date[protected] and[protected]. But it no recharged my videocon D2h. It took money from our account but no refund the money.So, I request to do action upon this quickly.
        Reply
        I have recharged for rs 90 and the transaction shows as failed and it is not refunded to my bank account..

        I dont want to use it as an alternative recharge from the wallet..please refund my amount to bank asap...
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          R
          Rangali
          from Kolkata, West Bengal
          Aug 12, 2016
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          Address: 712105
          Website: Komparify.com

          I recharged my Number [protected] (Reliance GSM) 3G net services through komparify.com. They deducted Rupees One Hundred and Ninety Eight (198/-) through my Bank Account but refunded it in my points but I want to get the refund amount to my Bank Account. Please go through the same and grant my request to refund the aforesaid amount in my bank account. My Order No.[protected]
          View replies
          Refund money to my account
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            Y
            Yogi Yogitha
            from Madanapalle, Andhra Pradesh
            May 1, 2016
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            Address: 517507
            Website: www.komparify.com

            [protected]., i made a online payment for prepaid recharge of airtel 3G data pack of Rs.295, with the website, "www.komparify.com".My order id of that website is "[protected]".I successfully passed the steps of payment with Selection of pack, then login, then confirm, but at the last stage of transaction, it displayed that, "Recharge Failed. Amount Refunded to Recharge Points, Retry Recharge", even the amount got debited from my bank account too.But it got failed..I expect that my money is refunded back sooner.
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              P
              praveen123$
              Apr 6, 2016
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              Address: Dehradun, Uttarakhand, 248001
              Website: www.komparify.com

              I made on online data recharge on my nhttp://www.consumercomplaints.in/new_complaint/#o [protected]. The amount was RS 916 for MTS 3G data recharge. It was done online. The amount from my bank account was deducted instantly but the data pack for that amount was not added on my number. I made this recharge on 18/12/2015. I demand immediate refund or .do the needful
              praveen singh bisht
              [protected]
              +1 photos
              View replies
              wtf i had done the reacharge of rs 57 of net pack from online the amount has been deducted but still the reachrge is not reached to my mobile. this is fraud to meee either do the payment immediately or refund me ASAP.

              SUJIT CHAURASIYA
              [protected]
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                praveen123$
                Apr 6, 2016
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                Address: Dehradun, Uttarakhand, 248001
                Website: www.komparify.com

                I made on online data recharge on my no [protected]. The amount was RS 916 for MTS 3G data recharge. It was done online. The amount from my bank account was deducted instantly but the data pack for that amount was not added on my number. I made this recharge on 18/12/2015. I demand immediate refund or .do the needful
                praveen singh bisht
                [protected]
                +1 photos
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                  S
                  Sharoan
                  from Muzaffarpur, Bihar
                  Mar 31, 2016
                  May 3, 2023
                  This thread was updated on May 3, 2023
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                  Address: Coimbatore, Tamil Nadu, 6410045

                  I recharged 2g Rs.149 for [protected]. Using komparify site. First i got message that recharge is successful and komparify have deducted Rs.149. But the mb has not been added to the number. And The transaction got failed but recharge Amount has not Been credited to my account.Please process this complaince and return back the transaction failed amount
                  View replies
                  L Your Recharges
                  Showing : All Recharges / Recharges In Progress / Failed Recharges / Succesful Recharges

                  Type Subscriber ID Operator Amount Order ID Status Date Action
                  Mobile [protected] BSNL ₹292 [protected] Recharge Failed, Refund in Recharge Points [protected]:54 Retry Recharge

                  Recharge filed so refund my account
                  Damodaran
                  Reply

                  Komparify.com — Wrong recharge

                  We have done recharge on 25 november and we have choosen the recharge of ruppess 180 but it was unsucessful.the mobile number is [protected].please recieve us as possible as.
                  Reply

                  Komparify.com — amount deducted twice

                  dear sir, i have recharged my v.c.no.-[protected], on date :6-5-2015 with net banking amount deducted twice from my bank account kindly refund my excess amount. thanking you abhishek mishra mob:[protected]
                  Reply
                  Sold gold worth ruppes 800 but got massage later that transaction failed due wrong bank details but i have selected paytm wallet to credit money i have sent them many mail but got no reply my oder id is[protected] seems my money is gone

                  Transaction failed but amount didnt get credited to my account - Comment #4102714 - Image #0
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                    M
                    Murugesh Pandian
                    from Chennai, Tamil Nadu
                    Mar 8, 2016
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                    Address: Chennai, Tamil Nadu
                    Website: Komparigy.com

                    I try to recharge Videocon d2h through NetBanking, amount debited but didn't got recharge I need my money back .this is the details of my recharge... Your A/c XXXX023446is debited by Rs. 100.00for IBIBO[protected]/www.komparify.com/thru Net Banking - ref:[protected]/03/2016 19:01- Indian Bank
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                      S
                      sawandadwal
                      from Delhi, Delhi
                      Feb 24, 2016
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                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                      Website: www.komparify.com

                      I recharged my Tata Sky DTH connection([protected]) on 16 Feb 2016. The amount was 250 INR and transaction went unsucessful and I am still waiting for refund. Not much a matter of money but it's all about loosing trust and faith in market.
                      View replies
                      Pathetic site. Very bad customer service. My transaction was unsuccessful and it is more than 2 weeks, I do not have any refund. My details are with company registered on 16 Feb 2016.
                      Reply
                      I have made two failed attempts to recharge my phone for an amount of 75&11 rupees, both of which failed due to incorrect listing of recharge value on your website. Please process a refund asap.

                      Samiran Handique.

                      Disgusting service with no refunds - Comment #2541758 - Image #0
                      Reply
                      Dear m/s komparify
                      order id:[protected] on 21/7/17 at 11.38 i had charged rs.395 from my paytm for bsnl rechrge but amount deducted from paytm, but transaction failed . Amount not returned
                      pl help

                      Disgusting service with no refunds - Comment #2793747 - Image #0
                      Disgusting service with no refunds - Comment #2793747 - Image #1
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                        P
                        pradipnerle
                        from Pune, Maharashtra
                        Jan 4, 2016
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                        Address: Kolhapur, Maharashtra, 416106
                        Website: Komparify.com

                        Dear team, I am Pradeep Nerle from herwad, I booked TATA sky Set top box in Komparify.com through online payment.payment is deduct from my account but yet not any reply from this company & no any customer care no available on their site so kindly do the needful for my issue.Following are the details of my transaction. Transaction date:-31/12/2015 Amount:- 1450/- POS:[protected] TXN:[protected] Bank name:- State bank of patiyala
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                          D
                          Deval Sharma
                          from Noida, Uttar Pradesh
                          Nov 16, 2015
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                          Address: 201301
                          Website: www.komparify.com

                          I made on online data recharge on my no [protected]. The amount was RS 955 for Airtel 3G data recharge. It was done online. The amount from my bank account was deducted instantly but the data pack for that amount was not added on my number. I made this recharge on 07/11/2015. I demand immediate refund or else, get that data pack added with immediate effect. Please get me the pack added.
                          View replies
                          I received a call and the representative assured me that the data pack will be added with in 5 minutes and you will get a conformation SMS for the same. No SMS received on my number. Are you people even real???????????
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                          No resolution provided instead received a bogus call.
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                            R
                            Rachit kumar gupta
                            from Mumbai, Maharashtra
                            Nov 8, 2015
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                            Address: Bareilly, Uttar Pradesh, 243122
                            Website: Komparify.com

                            I recharged my mobile number [protected] as per plan 3gsmartlife plan 399 in that it was mentioned we will get 1GB 3Gdata and 399 talktime but I got only 2GB data. Please do the needful. My email id is [protected]@gmail.com plan photo also attached
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                              J
                              J R Chaurasiya
                              from Mumbai, Maharashtra
                              Jul 20, 2015
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                              Address: Chennai, Tamil Nadu

                              I have ordered Videocon D2H HD Box on 15.07.15 and while ordering they assured me that it will be installed at you place in 2 day max. after two day a person from Videocon called me and told me that he will charge Rs. 200 extra for installation because your area is out of over coverage. I told him that while ordering Komparify representative told me that installation is free but if extra wire i.e. more than 10 meters wire is required for connection than only he will charge you as per the company's rule. He told me that your area is in remote location so we charge for it, then I told him let me check with Komparify. Even though it was out of rule I agreed to pay extra amount because we were without TV from more than 2 weeks. But till today no one has contacted me for installation. I myself called and send email to Komparify they only give excuses.
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                                R
                                rakhondeshyam
                                from Delhi, Delhi
                                Apr 15, 2015
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                                Address: Pune, Maharashtra

                                I have ordered airtel DTH connection through Komparify on 8th of April. The order number is[protected]D24261. After two days of follow-ups DTH got installed on Monday 13th of April. Still my connection has not got activated. When I talked to airtel customer care, they have mentioned that required details has not been provide by Komparify. Whenever I communicated to Komparify through email, they responds with message that it will be rectified earliest. But, I do not see any positive response Komparify side. Even komparify do not pick-ups the phone from my number. Since last three days I am requesting komparify (through email) to resolve the issue but it is not yet resolved.
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