Kotak Mahindra Bank — being charged twice for the same loan

Address:New Delhi, Delhi

I had a loan with bajaj and tata capital and took a loan from kotak on the condition that i do a bt and take a top up existing loan, which i did. Now i see that all the three banks bajaj, tata capital and kotak bank are charging me for the same loan, somebody needs to explain to me why am i being charged twice for the same loan and i have raised a dispute with cibil as my cibil score is getting impacted. I have received a charge back from bajaj however tata is yet to refund me 12000 odd rupees. I have shared all the details along with kotak however even after multiple email i am yet to get it resolved.
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
Dec 17, 2017
dayanand B's response
passbook requirement
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Hi team,

It's been 6 days my amount is deducted from account, however that transaction was failed and there is no evidenxe of refund.
Please call me on [protected]
Someone I can speak to will give full information
Please provide the passbook online copy
Dear Skumar,

We apologize for the delay and regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query.

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