Kotak Mahindra Bank — kotak mahindra bank account which doesn't belong to me got reported in cibil

I've filed original complaint 2 months bank and kotak mahindra closed this as resolved without doing anything at all.

Hello,
My cibil report shows an account from kotak bank with number bf1p027874. When i disputed this since i never had any account/loa /relationship with kotak bank, i got message asking me to check with kotak bank.

Kotakbank - bf1p027874 does not belong to me no change - please get in touch with your credit institutions for the required correction.

Hence i kindly request kotak bank officials to fix this error and remove this entry from my cibil report.

Kasi viswanadh yakkala
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
Dec 22, 2017
Updated by vissu295
https://www.consumercomplaints.inkotak-mahindra-bank-account-which-doesnt-belong-to-me-got-reported-in-cibil-c1742674#c2888108
Dec 22, 2017
Updated by vissu295
Updated by vissu295, Oct 23, 2017
Hello,
I have checked with customer care of kotak mahindra bank and they asked me to contact branch. When I went to branch and talked to the people there, I got a response saying the account number is a bajaj finance account number and that was when Kotak had tieup with bajaj finance and they can't do anything about it. What should I do now? CIBIL and kotak are not helping and damaged my credit score without my wrongdoing.
Updated by vissu295, Oct 23, 2017
I have written to rard.[protected]@kotak.com, but yet to receive any acknowledgement on this regard. Please update me on what's next.
Updated by vissu295, Dec 22, 2017
Hello,
It's been 2 months since I filed complaint and I'm yet to receive any reply for kotak mahindra bank. Pathetic bank and pathetic customer care
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Comments

5 weeks passed, Kotak Mahindra bank has charged me 12900 as I had cancelled product and EMI. I asked for the exact details why they have debited 12900 from my credit card account. Still no details sent to my email as promised by their support team. This fraud bank has charged double money for every single purchase I made. Their policies are not clear and they have many hidden charges. They enable EMIs without even asking permissions. They disable EMIs on their own without any permission. They charge for this EMI conversions around 1000 rupees every time. My proper account balance was normal. Because of these fraud Kotak bank business tricks it went to negative balance. They are telling me to pay the whole money as I have been asking them to send me detailed information about 12900 for last 5 weeks. Please share this post and make other realize how fraud cheating this Kotak Bank is doing in every account.

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