Kotak Mahindra Bank — trouble from kotak mahindra bank naroda branch manager

Address:Ahmedabad, Gujarat

Date:- 16/04/2018

Respected Sir,
I am Jaysukhbhai M. Patel. I am running transportation business of amul milk and other amul products. In my business, I collect cash from the retailers everyday and deposit it in my zero balance current account(A/C No. [protected]) in the KOTAK MAHINDRA BANK (NARODA BRANCH, NR. GALAXY CINEMA, NH NO 8, AHMEDABAD, GUJARAT- 382330), as contract is developed for money transfer between AMUL and MAHINDRA KOTAK BANK. I am running my business by two firms named KAIVAL ENTERPRISE and KARUNESH SALES of which I have bank account for KAIVAL ENTERPRISE in KOTAK MAHINDRA BANK to deposit cash, but Mr. NILESH SAVANI(MANAGER OF MAHINDRA KOTAK, NARODA BRANCH) refused to allow account for KARUNESH SALES. He (MR. NILESH SAVANI) offered us an account forcing to invest in mutual funds in their branch after only.

Sir, when we go in the bank to deposite bundles of cash (collected in notes of 50, 100, 500, 2000; varies time to time), they refuse to take bundles of 10 and 20, sometimes. And Manager Mr. NILESH SAVANI forces us to bind slip over bundle which must be done by cashier. They don't accept cash if we don't write firm name on slip binded over bundle. So, We are forced to write name of firm in slip binded over bundle which is not supposed to be written by us.

He do so, because he frequently reject cunterfeit notes when I go to bank. Notes are never checked before me. So, I don't know that mutilated/counterfeit note is either from my bundle or from else's. when I demanded letter in written for confirmity of note from my bundle, He refused to give that. Money is deducted from my account balance equal to value of note and that causes loss to me. When counterfeit/mutilated note from bundle is seen, He force us to sign on form. Only after that, He allows cashier to receive cash.

There had been one case of getting mutilated note in bank, in which they had shown "same mutilated note" received from four different account holders from different areas on "same day". Sir, How can that be possible? Also, they don't give refund of money in case of mutilated note, I see scandal in this.
This is the tyranny on me by MR. NILESH SAVANI.
With this email, I am attaching one PDF file in which all proof are given. Please take action on this soon for justice to me.
My contact details are-
[protected]
[protected]
Email ID :- [protected]@gmail.com.

yours faithfully,
Jaysukhbhai M. Patel.
Was this information helpful?
No (0)
Yes (0)
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi All,
On 28th October for me fraud transactions happened.i called to customer care they also confirmed it is a fraud transaction and till now i didn't get my money and kotak mahindra bank asking money from me.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kotak Mahindra Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    4806
    Pending
    0
    Resolved
    1326
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
    View all Kotak Mahindra Bank contact information