Kotak Mahindra Bank — TBMS charges

Address: Pune, Maharashtra
Website: kotak.com

TBMS charges are applied in my account without prior information, even after changing account type and talking to branch manager, I was still charged. The branch manager assured me in July when I changed my account type, that I will not be charged any further and In oct again I was charged 969 and 969 Rs twice for month of july and august. Such a big fraud from Kotak mahindra bank. Kotak is deducting Rs969 from my bank account every month in name of low balance. At the time of opening they informed that its a salary account hence zero balance. Now they say you have to maintain a minimum balance of 50, 000 every month. In last 6 months (from feb to Aug) 5000 Rs has being deducted from my account in name of low balance charges. The most surprising thing is that I was never informed about this low balance. No email, no phone call no text message. Such a great customer service. Not just this, I changed my account from salary account to current account in July, still am being charged every month. After spending hours of discussion with customer care am still charged. Kotak bank is a fraud, is doing clear unjustice with the customers. We the customers are depositing our hard earned money in banks to keep it safe and bank itself is eating away our money. There should be strict laws against private banks in India. Banks like kotak are forcing customers to keep their white money not in banks but at home at our own risk. Hats off to banks like Kotak in India, poor Indian laws and poor common man of india.
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Jun 17, 2018
Updated by ShwetaBJ
This complaint is not resolved by Kotak Mahindra bank till date. The Bank has taken away Rs 4718.70 jfor not maintaining minimum balance, which at the time of opening the account was said that it is a zero balance account.

India needs strict laws for banks cheating on customers.

The customer is cheated by private banks and is left helpless against such fraud.
 
59 Comments

Comments

Kotak Mahindra bank charged on Account of TMBS 59 Rupees without informing any SMS, mail, message or phone call.i know bank will never call or send msgs to customers.But how can bank charge against customer over TBMS without giving any information of deducting money from their account.
Yesterday I paid 215 rupees electricity bill through talkcharge app, but money deducted, bill not paid and after that kotak bank charged me TBMS KINDLY CHECK AND
PLEASE DEPOSIT MY ENTIRE MONEY IN TO MY BANK ACCOUNT.
OTHERWISE CUSTOMERS WILL LOOSE HOPE OVER KOTAK MAHINDRA BANK.
I HOPE KOTAK BANK NEVER FRAUD THEIR CUSTOMERS AS I HAVE TRUST OVER BANK BECAUSE OF THAT I OPENED SAVINGS ACCOUNT IN KOTAK.
THANKS...

TBMS charges - Comment #3095891 - Image #0
Even I am a victim of the same issue.
It seems this issue is there since last 2 years and KOTAK is unable to fix it.
It's really disappointing.
Everyone is not so smart or active that they will visit the bank or complain via email.

TBMS charges - Comment #3096499 - Image #0
Hi everyone,

I am too victim of this fraud. I was told that this is zero balance account. I don't have to maintain any balance If I don't want to, said by the Sales person. Now I am being charged randomly for low balance.

14/05/2018 Chrg: MAND CHAR-KB2619083-KKBK[protected] TBMS -59. 00

10/01/2018 Chrg: Cash Deposit 13112017 GREATER NOIDA TBMS -59. 00

18/11/2017 Chrg: Cash Deposit 13102017 GREATER NOIDA TBMS -59. 00

Regards
Vikrant Bhati

TBMS charges - Comment #3099169 - Image #0
Today in the morning while i was checking my account activity i saw that i have been charged 165/- as tbms. When i googled what tbms i came to know that kotak has this pattern of deducting money as low balance even with out any prior info. And why should a 811 zero balance account should be charged any maintenance at all. This is news, it was mentioned no where till now. Doesn't it cost kotak bank's trust.
I am very disappointed.

TBMS charges - Comment #3157640 - Image #0
They charged me too. For the TMBS. Without any notice. Or email. These private banks are soo bad. And after that they ask how was your experience with kotak. And i haven't used any other ATM to withdraw any money. Still they are charging me for TMBS.

I want my money back the charged me 46.18 Rs.

Email :- [protected]@gmail.com

Phone number :- [protected]

Akash briganza

TBMS charges - Comment #3184358 - Image #0
Every month i am continuously facing unnecessary charges, anyone would please check now in one day 4 times i am charged for TBMS (23 INR each time ) CRN no[protected
what the ### with kotak ?
As i opened 811C a/c with great expectation but i m unable to find the better service by the kotak?
without any proper intimation how could you debit the balance from the Ac ?
What is tbms charge ?
99.rs was be debited ?why?
In my account also charged 23 INR, 9 times in this month i have salary account, my colleagues no one charged like this i am the only facing the problem in my office

Thanks
Prashant Singh
[protected]

TBMS charges - Comment #3241965 - Image #0
पहले तो फोकट का charge लगाया और कॉल सेंटर वाले अकड के बात करते है। मेरे अकाउंट से कम से कम सात बात काट चुके है। #TBMS RESSION FOR DEDECTED MY ACCOUNT 2000 RUPEES BECAUSE MY BROTHER IS HIGH COURT SENIOR ADVOCATE मै अब केस करूंगा।
hello,

This is informing you that in my account charging like TBMS, pls resolve and credit amount which you have debit,
I am very unhappy in this bank for this kind o[censored]nneccessary deduction.For ur kind information,

chetan moharle

Account No.;-[protected]

Contact Details;[protected]@gmail.com
Hi Kotak,

This is informing you that in my account charging like TBMS,
and i have attached screenshot also.pls resolve and credit amount whic you have debit,
im very unhappy in this bank other wise we have to rise consumer court for this issues.

Thanks

Pallabi Mandal
Iam opening zero account, but maintainance charges are collected every month
Hi Kotak,

This is informing you that in my account charging like TBMS,
and i have attached screenshot also.pls resolve and credit amount which you have debit,
i am very unhappy in this bank other wise we have to rise consumer court for this issues.
CRN No[protected]

Also I have try to call Customer care on[protected] but Customer care automated voice told me. This is invalid account. Total amount in my account is debited by you on 23th March 2019 that is 1239 + 784 = 2023.

If you are not credited my amount which is debit by you. I will raise a complaint in consumer court and also we go for closed account and told my all friends to this incident and suggest to don't open account in Kotak Bank.

How will you debit amount directly my account without any inform?
What type is the charge is TBMS?
Why this is required?

Please reply fast

Thanks
Leena Sase

TBMS charges - Comment #3385654 - Image #0
Hi,

I have been using Kotak bank account for quite sometime now, but for the past few moths I noticed that It has deducted some amount & it just shows in Lein Details with the following remarks "XELERATE-TBMS[protected]"

Which I have no idea what does it exactly mean, it is withholding the money and not letting us know for what it is holding it as a consumer how are we going to know why are they deducting this amount.

In my account balance I can see there's a certain amount but when I try to do the transaction it gives my insufficient balance.

I would appreciate if someone could shed some light on the following.

Thank you
Regards

Abbas A. Lakdawala
abbas.[protected]@gmail.com
Today i also deducted 59 Rupees.. that is a mandatory charges for ECS . if any one have any EMI scheduled then that is a one time processing fee charges
Kotak has deducting amount with out any information for regarding tbms charges. At the time of opening account they told it is zero account any now deducting amount with out any information. Kotak is doing fraud

TBMS charges - Comment #3719662 - Image #0
Hi everyone,

I am too victim of this fraud. I was told that this is zero balance account. I don't have to maintain any balance If I don't want to, said by the Sales person. Now I am being charged randomly for low balance 4 times
Chrg: POSDECLFEE/xx2064/[protected]/260820(ValueDate:25-NOV-20)

RS 29.50
कोटक मेरे बैलेंस को बिना यह समझे डिबेट कर रहा है कि वे इस तरह क्यों बना रहे हैं एक सामान्य लोग कोटक अकाउंट को हाल ही में मेरा बैलेंस लियन नहीं बना सकते हैं, और अगले टीबीएमएस शुल्क या वे आज लोगों के साथ खेल रहे हैं और वे इसके लिए मुफ्त टोल फ्री नंबर भी प्रदान कर रहे हैं। ज्यादा चार्ज करना यह बहुत बड़ा फ्रॉड है। चूंकि वे केवल मेरा वेतन खाता प्रदान करते हैं और इस तरह बनाते हैं ... बहुत बुरा ... कृपया मेरी शेष राशि प्रदान करें ... सीआरएनआर[protected]
जवाब
I also face same issue in starting they said 0 balance account afterwards they cut tbms I don't know why and toll-free number says you don't have balance

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