[Resolved]  Kpix Broadband — Worst broadband speed

Address:Pune, Maharashtra

Hi, My name is sandeep I stay in wagholi I am using broadband network of kpix however the speed is the worst. They offer 12MBPS speed and I dont even get 100kbps. It is the worst network I have ever seen. Whenever I call them they have some illitrate donkeys working with them who doesnt even know what needs to be done. I am facing speed issues since more than a month and no one bothered to come and check whats the problem. Hpoeless pathetic company. My no. [protected]
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Apr 2, 2016
Complaint marked as Resolved 
The issue is resolved as they have changed the connection to fiber optic
Complaint comments 

Comments

I am also facing the speed issue. I have got up to 12Mbps plan but getting speed 100kbps. not able to view any video without any buffering. Please don't take this service
My number is [protected]
im not agree with your review I have same connection and im getting 12 mbps plan and im getting full speed as mention in plan my no is [protected]
my user id kpix_anil i am using mt 10 gb plan i also getting full speed

kpix is best internet service provider in wagholi .
hiiii ...my user id is kpix_Varal...i have 12 mbps plan ...im using this network from last 6 months n i think this is the best network i have ever used...one of the best network in wagholi n kharadi...[protected]
Hi,

My user ID is kpix_gopes its been a long time I am using kpix networks as I do not have any other option the service is pathetic. Also whenever I call them for issues related to speed or disconnection they just say that they will check and will resolve the issue but everything is the same till now no one is bothered to fix everything at one go.
Also they have provided me with a wireless service that is why I am facing so much issues.
People using fibre optic will not have much issues.
When spoken to them they said that they will put fibre optic services as soon as possible but its been a very long time and they have not fulfilled their promise.

WORST EXPERIENCE EVER
I WILL CHANGE MY PROVIDER ONCE GET ANOTHER OPTION.

Thanks,
Sandeep
kpix neworks is good broadband service in wagholi.
kpix_mangesh plan 512kbps
I am also using Kpix in Wagholi and found it overall good and satisfactorily. I am getting the 12mbps speed as mentioned by them. In fact some times it goes beyond that also. It is a local firm hence staff is not like a world class company. However they know very well how to do their work. You might need to call them 2-3 times but the work gets done.

The only cons they have is that Internet does not have enough backup when electricity is not there. Also, the plans are not so cheap. Specifically the unlimited plans. They are almost Rs. 150 - 350 costlier than other providers.

The best part of Kpix is that you get full 12mbps speed for Youtube and torrents irrespective of your plan and data usage. I mean It gives full 12mbps speed even when my quota of 25GB exhausts.
Sandeep Gope on Mar 6, 2015.

Hi,

I posted this complaint long back when they had a wireless network.
Now they have changed my society's connection to FIBER OPTIC since then there is no issue and the speed is amazing.

Thanks,
Sandeep Gope
I m using kpix 5 mbps plan never speed issue never eng problem
kpix is Best service provider in wagholi

Internet just vanishes for several hours.
They do not provide what they promise.
They are fraud and liers.
Its been two days I am using this broad band service. I am very much disappointed as everyday my internet connection disappears fir atleast 2 hours. And the service provider doesn’t care as we have no other choice in this area. Its monopoly rule.
my user ID is kpix_shafee15 and I using KPIX broadband since August 2018, SO far, I found one of the best provider in Wagholi.
I am happy to give 5 Start out of 5. :)

Services are down most of the time. Low speed. Service stays interrupted for few hours alomst every alternate day.
I guess the office executives keep phone receivers aside to avoid taking calls. Engineers hardly pay visit to resolve issues.
They have same excuses always...either fiber cables are being installed(hearing this from last 1year) else main switch is being changed.

User I'd : kpix_sam1987

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