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Kraftly — refund not received

I have placed order[protected] on 4th feb 1918. Also returned it. Via airlink broadwat service bearing no date[protected] no17622. They have received it but till date they have not refund my monney. Several times trying to request them but they r not taking action and still they r not refunding. They r tring to cheat. Pl pl take necessary steps. Their phone no [protected]
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Complaint Status


[Mar 16, 2018] Kraftly customer support has been notified about the posted complaint.
Pramod Kumar Pradhan's response Apr 04, 2018 Return to money because sun glasses is Should short I want to big size for men not for child
Himanshu Studio's response Apr 13, 2018 sadi me cut mark h

Himanshu Studio's response Apr 13, 2018 cut mark
Complaint comments  6 CommentsShareTweet

Comments

I buy a shade frome kraftly but this is defaulted product
Hi myorder is [protected] sunglas .i have order a good metal blue sun glass but i recieved a very bad quality scratch presnt sunglass kindly return ur product
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I order size women - xs and men size-large
But I received same size small both plz exchange or return my product
As if i orederd metald framed sunglass but i recieved a oridinary sun glasses that even its not a selected colour so pls do the changes or else return my amount pls go through the order

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    Kraftly
    Customer Care Service
    Customer satisfaction rating
    14%
    Complaints
    57
    Pending
    0
    Resolved
    8
    Kraftly Phone
    +91 92 6662 3005
    Kraftly Address
    Plot No. B, Khasra - 360, Sultanpur, MG Road, New Delhi, Delhi, India - 110030
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