Kraftly.com — refund
Rurumelidey on Feb 28, 2018
Order no. [protected] the product had been returned on 10.02.2018 and refund initiated on 13.02.2018. I received a mail from kraftly on 19.02.2018 stating that my bank account details are incorrect and they need the correct account details. I provided the same on 19th itself and after me following up on 20.02.2018 the refund was initiated on 20.02.2018 and till date there is no credit in the account. The customer care executives of Kraftly has absolutely no record of the series of events and i have to repeat the same sequence each time i call the customer care.And till now i havent received any correct information regarding the same. Request you to kindly assist in getting the refund of INR 369 for the same
[Mar 01, 2018] Kraftly customer support has been notified about the posted complaint.
Mithun Shikary's response, Mar 02, 2018
I buying a yellow Driving sunglasses with kraftly but company give me a duplicate sunglass and I pay 469. I want return this product.
Ujwala Santosh Vengurlekar's response, Mar 05, 2018
Please i want to return my glasses because of damage pice what I have to do know
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