[Resolved] Kutchina / Bajoria Appliances — i am definite sure that kutchina company/ bajoria appliance pvt. ltd is a very very fraud and cheat.

Biswajit Roy 345

from Kolkata, West Bengal

Address:	743135
Website:	[email protected]

Dear sir/madam

With due respect i would like to say that i am a consumer of kutchina kitchen ltd. This consumer name was mr. Biswajit roy and machine code no is[protected] and amc no is 053441. The docket no is [protected]

Technician of kutchina company who's name was bishnu das, when the last service was done in my house on 17/10/2017, then i make an annual maintenance contract for three years and which price money more about 7, 139 rupees. I pay these rupees (7, 139/-) through bank cheque. This cheque no is 053441 and the bank name is sbi bank.

A few days ago my home machine have being problems. That's why last week's 9th december, i call the customer service toll free number. This no is[protected]. The customer service center have been said that technicians will be able to visit my home within three days but from 9th to 15th any technician will not be able to visit to my home.

Yesterday i called the barrackpur service center in charge mr. Aritha, who's no is [protected]. I ask him mr. Aritha sir that why technicians can not go to my home. He replied me that technicians are very in three days. That's they can't go to your home. I told him that i do not believe in any of the employees of the company. If technician will come to my, at first the company has to show evidence and the company has to give written application. He told me that this is not possible.

That's why i decided that i salender these my amc and company will be return the money of 7, 139/- to me.

Buying the kutchina machine and amc, company will not be responceble for my
Today i can't get any feedback or resolution from the bajoria appliance pvt ltd.

I am definite sure that kutchina company/ bajoria appliance pvt. Ltd is a very very fraud and cheat.

Today either you can return my money of 7, 139/- rs or i send my complaint to the consumer forum or police station for fraud case.

As your's choose

Declared
Biswajit roy
Cont - [protected]

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Apr 25, 2018

Complaint marked as Resolved

Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2018

Kutchina / Bajoria Appliances Customer Care's response Hello Mr. Biswajit!

Please accept our sincere apologies for the inconvenience caused. We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful.

Regards,
Team Kutchina