La Opala Complaints & Reviews

Recently i bought a 35 piece dinner set from defence canteen.but whenever i put something hot in plate its crack, in bowl its crack.please replace it with nice dinner set.i want this to be replace.how company could cheat this way to the customer?please resolve my problem.i m scare to use my dinner set.my friend bought 2 set of 6 piece dinner set, same thing happen to her, when she put hot rice it broke into two pieces.

I purchased a tea cup set from Bismi Agencies, Kaloor last week.i suggest this company to my family about thininking of its quality.but i surprised that when i pour hot tea the next day, suddenly it broken.another day the other cup also broken.i lost my money within a week.

vahida

Hi I had purchased a La opala dinner set which claims to be microwave proof but I have had 2 plates (1quarter and one dinner plate)crack into two pieces when I used it in a microwave to reheat food.The microwave was used only for a minute and a half at 800 Watts, this is very contrary to their claims.

I ordered Laopala 6 piece Tea cup and saucer set from an online portal. When they were delivered they were in good condition. But upon pouring tea immediately they broke. Where can I complain about this and what to be done?? Please suggest. I wrote tot he company and I am not sure how far they can address my grievance. Thank you. Mrs.Kumar.

I have used the bowl which was written with "Microwave when used in Microwave oven is broken today. We are very unhappy with this and request you to replace the broken one with compensation for the inconvenience. Please test and confirm all other La Opala products in Microwave Oven and prove they can be used in Microwave. If not, please take al of them back and return the money with interest.

We have a la opala dinner set and 3 of our serving plates (one big and two small) ones broke when we served hot rice and vegetables was served in it. It simply got divided into two pieces from the middle as if it was glued there and polished. also enclosed are the images for your reference. Mahua Roy roy.[protected]@gmail.com

on washing the la opala dinner set in my dish washer, the colour of the patterns have been fading away! i'm here with attaching the subject photos for your ready reference if any and you are requested to make arrangements for the replacement of the dinner set at the earliest. you can contact me via my email- [protected]@yahoo.com or call at [protected]

I have used the plate which was written with "Microwave when used in Microwave oven is broken today. We are very unhappy with this and request you to replace the broken one with compensation for the inconvenience. Please test and confirm all other La Opala products in Microwave Oven and prove they can be used in Microwave. If not, please take al of them back and return the money with interest. Regards Shajee

I have a set of la opala coffee mugs which was purchased in 2005. I started using it only now, but to my surprise when i tried to pour hot tea into the mugs, both the mugs split into two and the hot liquid spread all over my kitchen table. WE expect better quality from a company that is so reputed. The danger involved should also be noted. This has happened to me before when i used mugs of smaller size. I have also heard the same complaint from many others also. Please take appropriate action. When i was doing my home science course, we were instructed by our teacher also, not to buy la opala as many complaints about the dishes splitting into two were brought to the notice of the institution.

I had bought this dinner set from la opala from big bazaar which claims to be microwave safe. But to my utter shock the plates get broken into two halves on serving hot food. Such substandard products should be withdrawn or an adequate replacemnt be provided to those who spend so much money on their worthless brandvalue

i kept La opala dinner set big bowl ( which clearly says 'microwave safe') with some food in microwave for two minutes and it broke into two pieces in less than a minute. I really dont know where to go and complaint. I was gifted by someone and cannot go and ask them where they bought it from.

need help.

Hi

I bought one La Opala plate set from Big Bazar Bangalore. There were 6 plates, 2 big bowls, 6 small bowls and 4 small plates. While I was serving food hot , one of the plates just got split into two parts almost in the middle. This again happened later in while I was serving hot ragi in one of the big bowls. The company says the plates are microwave safe, but, the plates cannot be used for serving food hot. I cannot imagine using it in microwaves.

Thanks
Suja Arun

Hi,
I bought a set of dinner plates from laopala from a shop near Crawford market. It specifically says that it is microwave safe.
When I was trying to heat(not cook) some food, the plate cracked into small pieces, damaging my microwave as well. it was in there for hardly 2 minutes when this happened.
Plz advice.

To La Opala
Hi
i Sumant Shukla had purchased a set of Six Tea Cup and Saucer of La Opala from CSD core canteen, Sultania Infentry, Bhopal. and when i started using those cups to have tea or coffee i found the cups are going chipped while poring the tea after few seconds the Cup got broken automatically in two pieces and all the comes out and spread out in the kitchen working area i thought may be that our fault because the cup has broken but after i used the second one the same thing happened then after few days i had again tried two more cups then the same thing happened now i have only 2 cups with me and now i am thinking to use those cups or not. your products are very attractive and costly aswell but why all these things are happened with me kindly make your quality check system so strong, so that these things will never happen with any other in future.
and kindly sujjest me to whom i show those remaining cups for check.
Regards
Sumant Shukla
AMH, Supreme Court Of India
Currently posted in Bhopal
[protected]
sumant.[protected]@nja.gov.on
[protected]@rediffmail.com

I purchased one Laopala dinner set from Bigbazar, haldia,west bengal on 14/11/2009.There was one scratch card inside the box.After scratching this card I found that CAR is written on this card and Bigbazar confirmed that I won Car.Immediately Bigbazar sent all documents to Laopala to claim CAR.After 15 day with daily followup Laopala telling that Scratch card which we found inside the laopala dinner set box is dublicate so they are not liable for any claimed gift.

Regards
Sarup das, Mobile-[protected]


Attached mail from Laopala.
From: manish
To: Sumit Kundu
Cc: anjan ghosh ; [protected]@laopala.in ; tanvir ; alok pandey ; krishnendu Bose
Sent: Saturday, November 28, 2009 2:59 PM
Subject: Re: LA OPALA Scrach card snap

Dear Mr. Sumit,

This is in reference to the scaned copy of the scratch coupon sent by you to Mr. K.Bose. We have carefully examined the coupon and our observation is as follows;

This coupon does not have the singnature of any authorised official of LA OPALA RG LTD. hence this coupon is fake and the company is not liable for any claimed gift item by any body against this fake coupon.

This is for your information and the needful.

Regards,

Manish Jain
vice president Laopala, Mobile-[protected],Kolkata

Dear Sir/ Madam

I had purchased one coffee mug set of LA OPALA brand from Vishal Mega Mart in Vapi (Gujarat) in the month of August-09.

When I used it last week, one of the mug got broken when I poured hot tee.
The way it got broken is purely because of manufacturing defect (may be ceramic bonding was poor).

Yesterday I went to Vishal Mega Mart from where I had purchased the set.
In the beginning they were asking for the bill which I was not having. But later they got convinced and has called me to give a written complaint with the broken set (1 mug is broken and 5 are okay which I have not used) to LA OPALA about this.

My query is that, Vishal Mega Mart is telling after giving this written complaint I have to contact LA OPALA directly and not to them. Why it is so?

I need your help to know the correct procedure to get a good set of product from LA OPALA.

Please advise.

Kind regards

Pradipta Sahoo
RAJ RESIDENCY-2
Tower E-202, Near Patel Samaj,
Balitha, Vapi,
Gujarat -396191
Contact no : [protected]

On 14/11/2009 I have purchased Laopala dinner set diva collection.After opening of the pack I found one scratch card, after scratching I found that CAR is written on the card.But Big Bazar from where I have purchased this dinner set,telling few months back this offer was there, now there is no offer.But on this pack no date is written for offer , only written "Assured gift with every purchase till stocks last".

Please help and advice.

regards