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La Opala Complaints & Reviews

2.8
Updated: Jan 17, 2024
Complaints 97
Resolved
43
Unresolved
54
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La Opala reviews & complaints page 5

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S
Suraiya Pawaskar
from Gurgaon, Haryana
Sep 19, 2016
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Address: Pune, Maharashtra, 411006

Recently i bought a 35 piece dinner set from defence canteen.but whenever i put something hot in plate its crack, in bowl its crack.please replace it with nice dinner set.i want this to be replace.how company could cheat this way to the customer?please resolve my problem.i m scare to use my dinner set.my friend bought 2 set of 6 piece dinner set, same thing happen to her, when she put hot rice it broke into two pieces.
La Opala customer support has been notified about the posted complaint.
Bought a brand new dinner set of La Opala and the bottom of the plate clearly shows it's Micro wave safe.
Opened the box and kept one plate in Owen to heat up some food after 30 secs heard a cracking noise from inside the oven. When opened, the side of the plate was broken. Attaching the pictures herewith.
Please do the needful.

My plates cracking when serving hot meal - Comment #2587815 - Image #0
My plates cracking when serving hot meal - Comment #2587815 - Image #1
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    vhd
    from Bengaluru, Karnataka
    Mar 22, 2016
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    Address: Ernakulam, Kerala, 682026

    I purchased a tea cup set from Bismi Agencies, Kaloor last week.i suggest this company to my family about thininking of its quality.but i surprised that when i pour hot tea the next day, suddenly it broken.another day the other cup also broken.i lost my money within a week.

    vahida
    La Opala customer support has been notified about the posted complaint.
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      F
      Faisal Ismail
      Dec 1, 2015
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      Address: Kolkata, West Bengal, 560005

      Hi I had purchased a La opala dinner set which claims to be microwave proof but I have had 2 plates (1quarter and one dinner plate)crack into two pieces when I used it in a microwave to reheat food.The microwave was used only for a minute and a half at 800 Watts, this is very contrary to their claims.
      La Opala customer support has been notified about the posted complaint.
      Brocken while keeping in microowen
      While heating (duration of heating 1 min) in the micro wave, the plate broke into pieces it was microwave heat resist crockery.
      pls clarify.
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        W
        White Fields
        Jun 7, 2015
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        Address: Khammam, Andhra Pradesh

        I ordered Laopala 6 piece Tea cup and saucer set from an online portal. When they were delivered they were in good condition. But upon pouring tea immediately they broke. Where can I complain about this and what to be done?? Please suggest. I wrote tot he company and I am not sure how far they can address my grievance. Thank you. Mrs.Kumar.
        La Opala customer support has been notified about the posted complaint.
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          darshana talim
          from Rajkot, Gujarat
          Sep 23, 2014
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          Resolved

          Address: Pune, Maharashtra

          I have used the bowl which was written with "Microwave when used in Microwave oven is broken today. We are very unhappy with this and request you to replace the broken one with compensation for the inconvenience. Please test and confirm all other La Opala products in Microwave Oven and prove they can be used in Microwave. If not, please take al of them back and return the money with interest.
          Aug 14, 2020
          Complaint marked as Resolved 
          La Opala customer support has been notified about the posted complaint.

          La Opala — Dinner plate broked up in microwave

          Dinner plate suddenly broken up in microwave itself when I was heating parathas just for 40/seconds. How cum the product can be so bad as it says microwave safe. Its an diva LA opala classic collections dinner plates.

          la opala bowl broken when used in microwave - Comment #2391771 - Image #0
          My quarter plate of la opala broke in microwave when I was heating side dish in less than 30 sec. It was written microwave safe and I had been using la opala products for so many years. This is my first experience with la opala. Quarter plate was part of dinner set and I feel very unhappy with it. Pl replace.

          la opala bowl broken when used in microwave - Comment #3877957 - Image #0
          la opala bowl broken when used in microwave - Comment #3877957 - Image #1
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            mou26
            from Mumbai, Maharashtra
            Aug 19, 2014
            Resolved
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            Address: Kolkata, West Bengal

            We have a la opala dinner set and 3 of our serving plates (one big and two small) ones broke when we served hot rice and vegetables was served in it. It simply got divided into two pieces from the middle as if it was glued there and polished. also enclosed are the images for your reference. Mahua Roy roy.[protected]@gmail.com
            +2 photos
            Aug 14, 2020
            Complaint marked as Resolved 
            La Opala customer support has been notified about the posted complaint.
            any updates...
            Dear Team

            Since it is more than one month and my complaint is not resolved hence I am forwarding the complaint to customer voice team with my subscriber number (15547).

            Hope to see the needful done at the earliest.

            Mahua Roy Das
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              rashida22
              from Guwahati, Assam
              Jun 15, 2014
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              Address: Kamrup Metropolitan, Assam

              on washing the la opala dinner set in my dish washer, the colour of the patterns have been fading away! i'm here with attaching the subject photos for your ready reference if any and you are requested to make arrangements for the replacement of the dinner set at the earliest. you can contact me via my email- [protected]@yahoo.com or call at [protected]
              +2 photos
              Aug 14, 2020
              Complaint marked as Resolved 
              La Opala customer support has been notified about the posted complaint.

              Dinner set

              My id is[protected], its a dinner set, i got the delivery today and its in shattered condition, i want to cancel the order
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                S
                Shajeemoxa
                from Bengaluru, Karnataka
                May 29, 2014
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                Address: Bangalore, Karnataka

                I have used the plate which was written with "Microwave when used in Microwave oven is broken today. We are very unhappy with this and request you to replace the broken one with compensation for the inconvenience. Please test and confirm all other La Opala products in Microwave Oven and prove they can be used in Microwave. If not, please take al of them back and return the money with interest. Regards Shajee
                Aug 14, 2020
                Complaint marked as Resolved 
                La Opala customer support has been notified about the posted complaint.
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                  smrok
                  from Hyderabad, Telangana
                  May 11, 2014
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                  Address: Hyderabad, Andhra Pradesh

                  I have a set of la opala coffee mugs which was purchased in 2005. I started using it only now, but to my surprise when i tried to pour hot tea into the mugs, both the mugs split into two and the hot liquid spread all over my kitchen table. WE expect better quality from a company that is so reputed. The danger involved should also be noted. This has happened to me before when i used mugs of smaller size. I have also heard the same complaint from many others also. Please take appropriate action. When i was doing my home science course, we were instructed by our teacher also, not to buy la opala as many complaints about the dishes splitting into two were brought to the notice of the institution.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  La Opala customer support has been notified about the posted complaint.
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                    P
                    parulpravin
                    from Mumbai, Maharashtra
                    Apr 3, 2014
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                    Address: Chandigarh, Chandigarh

                    I had bought this dinner set from la opala from big bazaar which claims to be microwave safe. But to my utter shock the plates get broken into two halves on serving hot food. Such substandard products should be withdrawn or an adequate replacemnt be provided to those who spend so much money on their worthless brandvalue
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    La Opala customer support has been notified about the posted complaint.
                    Dear Parul,

                    I am Priya from Future Group.We would like to know if there is any way in which we can assist you. Do write to us with your contact details at [protected]@fututregroup.in . We shall be happy to provide assistance.


                    Regards,
                    Priya.
                    Future Group.
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                      R
                      riturverma
                      from Pune, Maharashtra
                      May 20, 2013
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                      Address: Maharashtra

                      i kept La opala dinner set big bowl ( which clearly says 'microwave safe') with some food in microwave for two minutes and it broke into two pieces in less than a minute. I really dont know where to go and complaint. I was gifted by someone and cannot go and ask them where they bought it from.

                      need help.
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        A
                        arunkgopal
                        from Mumbai, Maharashtra
                        Oct 10, 2011
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                        Address: Bangalore, Karnataka

                        Hi

                        I bought one La Opala plate set from Big Bazar Bangalore. There were 6 plates, 2 big bowls, 6 small bowls and 4 small plates. While I was serving food hot , one of the plates just got split into two parts almost in the middle. This again happened later in while I was serving hot ragi in one of the big bowls. The company says the plates are microwave safe, but, the plates cannot be used for serving food hot. I cannot imagine using it in microwaves.

                        Thanks
                        Suja Arun
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        I used the laopala plate today which I bought yesterday from big bazaar and it BROKE.
                        on the backside of plate is written "Microwave Safe"?
                        I HAVE SET OF DINNER PLATES ...TODAY I MADE READY TO EAT NOODLES ON MY INDUCTION COOKER AND TRANSFERRED IT TO MY LAOPALA MICROWAVE SAFE PLATE ...AND WITHIN SECONDS THE PLATE CRACKED.HOW DO I TRUST IT IN MICROWAVE WHEN IT CANNOT HOLD HOT NOODLES ?
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                          N
                          Nigil
                          from Delhi, Delhi
                          Mar 11, 2011
                          Resolved
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                          Resolved

                          Address: Mumbai Suburban, Maharashtra

                          Hi,
                          I bought a set of dinner plates from laopala from a shop near Crawford market. It specifically says that it is microwave safe.
                          When I was trying to heat(not cook) some food, the plate cracked into small pieces, damaging my microwave as well. it was in there for hardly 2 minutes when this happened.
                          Plz advice.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          The same same thing happened with me too...the plate cracked into halves inside microven, though it was marked..micro oven safe..
                          This happened to me also
                          Yes. Exactly same happened to me. it says microwave safe and it broke on reheating.
                          This was the first use!!! not buying again
                          Same happened with my La Opala plate marked Microwave safe. In 40 Secs, the plate craked into 2 halves. My heart broke and I wonder how products are marked without testing???? La Opala, will you compensate for your negligence?
                          me too faced the same issue.:(
                          The dinner plate of my new melody scarlet duet cracked while it was given 1min in microwave to warm the food i want full replacement of the set

                          Dinner plate not microwave safe. - Comment #2350905 - Image #0

                          crack on bowl

                          I have used la opala bowl which was written with 'microwave safe' for sooji frying, on 18/8/14, i have found a crack at the bottom of the bowl after 7 mins o[censored]sing
                          It happened to my mum today when she she made hot the food in La opala dinner plate. It broke and came out a round piece from the center. Without knowing that its broken she tried to remove the plate and the center broken piece fell down to her foot. There are 6 stitches done at the hospital. She is diabetic and Im worried.
                          i have purchased laopala plate and bowl from Dmart. it is marked on the plate that it is microwave safe. specially to reheat the food i had purchase it but in one minute in oven the plate become very hot in oven. so the brand is not good and they dint hesitate to write false information ( microwave safe) on plate and bowls.
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                            S
                            sumant20
                            from Mumbai, Maharashtra
                            Jan 19, 2011
                            Resolved
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                            Resolved

                            Address: Bhopal, Madhya Pradesh

                            To La Opala
                            Hi
                            i Sumant Shukla had purchased a set of Six Tea Cup and Saucer of La Opala from CSD core canteen, Sultania Infentry, Bhopal. and when i started using those cups to have tea or coffee i found the cups are going chipped while poring the tea after few seconds the Cup got broken automatically in two pieces and all the comes out and spread out in the kitchen working area i thought may be that our fault because the cup has broken but after i used the second one the same thing happened then after few days i had again tried two more cups then the same thing happened now i have only 2 cups with me and now i am thinking to use those cups or not. your products are very attractive and costly aswell but why all these things are happened with me kindly make your quality check system so strong, so that these things will never happen with any other in future.
                            and kindly sujjest me to whom i show those remaining cups for check.
                            Regards
                            Sumant Shukla
                            AMH, Supreme Court Of India
                            Currently posted in Bhopal
                            [protected]
                            sumant.[protected]@nja.gov.on
                            [protected]@rediffmail.com
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            customer support has been notified about the posted complaint.

                            La Opala — Micro oven safe

                            As soon as i placed a plate inside my microoven, it cracked & broked into halves, which was as marked micro oven safe from La opala
                            Hi, This is Smita from Mumbai,
                            I totally agree with Mr. Shukla, as i have faced the same problem.
                            after poring hot tea in cup that got cracked and all tea was spread on kitchen platform.
                            this happened with 3 cups & now only 3 cups are there.
                            your products are very attractive and costly as well but why all these things are happened with me kindly make your quality check system so strong, so that these things will never happen with any other in future.
                            with exorbitent prices atleast the product should be usable . My coffee mugs broke into 2 after pouring tea on first usage. And the company had boasted "microwave safe, chip resistant" on bottom of the mugs!
                            Same happened to me.
                            Not buying this brand again!!!
                            Similar incident happen with me.
                            I purchased a set of LaOpala Coffey mug from D-Mart. Within Three days one-by-one three cups get cracked, as soon as Coffey was poured in cup.
                            We are spending such a high cost for the product so at least we expect some good quality. but it is regret to say that LaOpala Products are only attractive from outside, without any quality check.

                            La opala dinner set — Cups broke on pouring hot tea

                            Bought a La Opala dinner set from Big Bazaar, Visakhapatnam. The set includes plates, bowls, cups and glasses etc.Two of the cups immediately broke into pieces as soon as hot tea was poured. Will La Opala replace the cups?
                            I got the tea on my trousers. This seems to be substandard brand. Although it looks good, its not fit for making cups. We must pull the company in to consumer court, and make them stop the production. Can imagine what would happen, if kids are around. I am soon getting them in line, by filing a complaint.
                            Hi,

                            I bought Cup and Saucer set of 6 on 21st June'2016 at price of Rs825/- with merchant giving discount of 10%.Yesterday when it been used for the first time, the moment tea poured into one cup got cracked and then poured to another one with same result, next two worked fine, with fear only tested 4 out of 6.Not sure after paying this much amount also facing these kind of issues.

                            Regards,
                            Tariq Aziz
                            [protected]@gmail.com
                            [protected]
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                              S
                              sarup das
                              from Mumbai, Maharashtra
                              Dec 28, 2009
                              Resolved
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                              Resolved

                              I purchased one Laopala dinner set from Bigbazar, haldia,west bengal on 14/11/2009.There was one scratch card inside the box.After scratching this card I found that CAR is written on this card and Bigbazar confirmed that I won Car.Immediately Bigbazar sent all documents to Laopala to claim CAR.After 15 day with daily followup Laopala telling that Scratch card which we found inside the laopala dinner set box is dublicate so they are not liable for any claimed gift.

                              Regards
                              Sarup das, Mobile-[protected]


                              Attached mail from Laopala.
                              From: manish
                              To: Sumit Kundu
                              Cc: anjan ghosh ; [protected]@laopala.in ; tanvir ; alok pandey ; krishnendu Bose
                              Sent: Saturday, November 28, 2009 2:59 PM
                              Subject: Re: LA OPALA Scrach card snap

                              Dear Mr. Sumit,

                              This is in reference to the scaned copy of the scratch coupon sent by you to Mr. K.Bose. We have carefully examined the coupon and our observation is as follows;

                              This coupon does not have the singnature of any authorised official of LA OPALA RG LTD. hence this coupon is fake and the company is not liable for any claimed gift item by any body against this fake coupon.

                              This is for your information and the needful.

                              Regards,

                              Manish Jain
                              vice president Laopala, Mobile-[protected],Kolkata
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              La Opala customer support has been notified about the posted complaint.
                              To La Opala
                              Hi
                              i Sumant Shukla had purchased a set of Six Tea Cup and Saucer of La Opala from CSD core canteen, Sultania Infentry, Bhopal. and when i started using those cups to have tea or coffee i found the cups are going chipped while poring the tea after few seconds the Cup got broken automatically in two pieces and all the comes out and spread out in the kitchen working area i thought may be that our fault because the cup has broken but after i used the second one the same thing happened then after few days i had again tried two more cups then the same thing happened now i have only 2 cups with me and now i am thinking to use those cups or not. your products are very attractive and costly aswell but why all these things are happened with me kindly make your quality check system so strong, so that these things will never happen with any other in future.
                              and kindly sujjest me to whom i show those remaining cups for check.
                              Regards
                              Sumant Shukla
                              AMH, Supreme Court Of India
                              Currently posted in Bhopal
                              [protected]
                              sumant.[protected]@nja.gov.on
                              [protected]@rediffmail.com

                              Laopala dinner set — Dinner set bowl is cracked while putting hot vegetables in it

                              Hi Sir,

                              I had puchased one laopala dinner set few months back from one shop in Yamunanagar.
                              Few days back, it was cracked while putting hot vegetable in it although the product specification says it is microwave safe. The bill for the same is lost.

                              Please advice what i can do?
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                                Pradipta Sahoo
                                from Chennai, Tamil Nadu
                                Nov 18, 2009
                                Resolved
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                                Resolved

                                Dear Sir/ Madam

                                I had purchased one coffee mug set of LA OPALA brand from Vishal Mega Mart in Vapi (Gujarat) in the month of August-09.

                                When I used it last week, one of the mug got broken when I poured hot tee.
                                The way it got broken is purely because of manufacturing defect (may be ceramic bonding was poor).

                                Yesterday I went to Vishal Mega Mart from where I had purchased the set.
                                In the beginning they were asking for the bill which I was not having. But later they got convinced and has called me to give a written complaint with the broken set (1 mug is broken and 5 are okay which I have not used) to LA OPALA about this.

                                My query is that, Vishal Mega Mart is telling after giving this written complaint I have to contact LA OPALA directly and not to them. Why it is so?

                                I need your help to know the correct procedure to get a good set of product from LA OPALA.

                                Please advise.

                                Kind regards

                                Pradipta Sahoo
                                RAJ RESIDENCY-2
                                Tower E-202, Near Patel Samaj,
                                Balitha, Vapi,
                                Gujarat -396191
                                Contact no : [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                p[ease consider my request for the exchange of the coffee mugs as l need them back on my coffee table

                                sulochana.r

                                7 b aeroview towers
                                shyamlal buildings
                                hyderabad 500016

                                LaOpala — defective coffee mugs

                                With great deal of regret and a sense of being cheated by a reputed company, I would like to compaint abt La Opala Colors 2 pcs coffe mugs which broke into two after pouring hot tea on first usage itself.
                                DETAILS:
                                White blue IRIS coffee mugs 2pcs
                                Brought in Orissa
                                MRP :Rs 190
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                                  S
                                  SARUP DAS
                                  from Bengaluru, Karnataka
                                  Nov 14, 2009
                                  Resolved
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                                  Resolved

                                  On 14/11/2009 I have purchased Laopala dinner set diva collection.After opening of the pack I found one scratch card, after scratching I found that CAR is written on the card.But Big Bazar from where I have purchased this dinner set,telling few months back this offer was there, now there is no offer.But on this pack no date is written for offer , only written "Assured gift with every purchase till stocks last".

                                  Please help and advice.

                                  regards
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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