[Resolved] LG Electronics — dangerous mobile phone | |||
I had bought an lg mobile phone from vashi this year. The mobile battery drains within 2 hours and it becomes dangerously hot. When i went to the big boss shop from where i got the phone. I was referred to the lg service center at sanpada. Unable to contact there, when somehow i managed to reach the said address i found that the service center has shifted to airoli which is very far away from my place at belapur. I traced the phone numbers of the airoli service center and its employee sonali karanjker, me ram murti and mr vino, i found that either their numbers were not reachable or after trying for a long time, they wouldn't pick up the phone and occasionally when they did pick up the phone, they gave elusive replies and to call each other. For instance, if you call sonali, she would ask you to call ram murti, who would ask to call vinod and this goes on and on in circles. Not only the fact that the service centres are few and faraway with addresses not mentioned on just dial, google etc, but also that lg takes no responsibility for its defective dangerous phones but makes you run helter skelter. I would highly recommend that no one buy any lg mobile phone ever, as its products are very bad and dangerous but also its service is unreliable and dishonest. Was this information helpful? | |||
Nov 28, 2018 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Oct 12, 2018 LG Electronics Customer Care's response Dear Customer (dr.nishantkathale), We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG Customer Support Team | |||
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