[Resolved]  LG Electronics — I'm complain about exchange my old refrigerator with LG new refrigerator by Paytm 6000 vouchers offer

Dear sir,
I have purchased new LG refrigerator at 4th February, 2020 woth ₹ 45000 from Pushpa Agency, Nanpura, Surat. I gave my old Hitachi refrigerator in offer of Paytm ₹ 6000 vouchers.

Company person picked up my old product (hitachi refrigerator) at 17th March, 2020.
They promised to provide me paytm vouchers worth ₹6000 in 30 days from the date of old product pickup.
I've attached form copy including call number.

Due to lockdown in India i tried to follow up about the same but store was closed.

After opening the store i regularly asking them about the vouchers.
But till today i neither received paytm vouchers nor received any proper response from the store.

Request you to please help me to get my vouchers.