[Resolved]  LG Electronics — lg cash back not received

Address:

Chennai, Tamil Nadu, 600045

Madam/sir,

Attached following in this mail, purchase slip of viveks and card slip statement and also credit card statement from date of purchase to till date

I have purchased a lg 5 star ac on of your dealer shop on 05.05.18
Dealer details - viveks - the unlimited shop
No 14, shanmugam rd, west tambaram, tambaram, chennai, tamil nadu 600045

Product name : lg inverter ac juzd model
Amount paid - rs.44, 500.
Bill date : 05.05.2018

Viveks dealer sales women said if i pay the amount through icici credit card i will receive 7.5% cash back (3000 rs) after 90 days.

Accordingly, i have swiped the icici credit card and purchased the product, later after 90 days amount has not reflected in my account, i have contacted the viveks branch after 95 days and sent the account statement of credit card to dealer but still no proper response was received. They were asking for the bill i got during card swipe. I have asked viveks shop manager to give card slip statement of my purchased product. I have attached that also here. But they are still delaying on this. If i contact lg service they stats that this is not related to lg. If i reach viveks, they mentioned it was not from our side.

I am just clueless what to do now. This is lg cashback only.

Converted to 6 emi's, today[protected] all the emi's completed. I don't know what to do now.
Please take necessary action as soon as possible. I have been personally suffered lot for this cashback.

I have sent mail to lgservice. They are asking payment slip generation. I don't have that slip with me as it was 180 days past.

Kindly look into the issue and do the needful at the earliest.

Please call me/reach out to me for any additional info need. Hope i have given all the necessary details am able to give on this.