[Resolved] Lg Electronics — Lg g4 bootloop problem
I am having a fatal issue with my device lg g4 h818n. I had bought the mobile from snapdeal on 10-Oct-2015, as such it is still in warranty. It was just on 3rd this month that my mobile powered off and got stuck on the lg logo and then i tried to pull the battery out and powered it on again, but nothing happened. I looked the issue up on internet and found that this was the issue with all lg g4 handsets and lg company has vowed to repair all the affected devices. I then went to lg service center in srinagar.They issued this as a motherboard problem and said that they are waiting for the motherboard to arrive. It has been a week nearly and still they are not repairing my phone. I want my phone desperately as it was the only smartphone i was having. I request you to please look into the matter. My imei no. is [protected]. Also i have called lg customer care 2, 3 times and it seems that they have no idea of this bootloop issue . Also i have sent emails to lg customer support and they are not replying me. I trusted lg for this product and i wish not to be let down by lg.
from srinagar, jammu and kashmir.
Email id- [protected]@gmail.com
Complaint marked as Resolved Mar 20, 2016
I took my device to lg service center here in srinagar, though it took them 2 weeks to repair my device but in the end i got my device functional again. Hope it doesn't bootloop again in future. I can conclude by saying All's well that ends well.
[Mar 09, 2016] LG Electronics customer support has been notified about the posted complaint.
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