Live Care Water Solutions — fraudulent activities

Address:121002

I have paid amc of rs. 5500/- (300+5200) for ro to your service centre - live care water solutions management, bhajanpura. Payment advice of rs. 5200/-.

Against payment of amc:

1.) no receipt is issued till date for rs. 5200/-.

2.) after amc payment & repeated requests for 3 days, old & faulty motor was placed in our ro. After which the ro problem remained as is & was leaking profusely.

3.) after second complaint for placement of faulty motor, second representative visited, checked & agreed that faulty & old motor is placed. But did not replace the faulty motor.
Kapil singh of your firm also agreed on call that fraud was done by your representative.

3.) when asked for amc covered cleaning, the representative told to use lemon, as per him lemon works better than my maintenance.

4.) we got the ro checked by independent engineer who confirmed that no motor has been changes. Proof pics of same also is attached for your reference

Seeing your fraudulent & dubious practices, i do not want to continue the services of your centre & want my money back in my account

I have also mailed all details to live care water solutions & aquaguard customer care requesting them for refund.
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I also faced the same fraud case of ₹5500.now what to do.livepure is totally responsible for this and should be sorry to customers.
Hi Vini.1234, Please share your email id.
Let's discuss & plan some joint action.
Rgds/Amit
puneet sharma11's reply, Sep 3, 2018
Hi Amit, did you take any action against them on this matter, please advise
i had also got cheated . A sardar named balvinder singh came and take 5000 rs as 1 year warranty service plan . we gave but when we called the live pure company after 2 months we got to know that no such plan is registered there .

I have paid amc of rs. 7000/- for 3 yrs to RO service centre - live care water solutions management, bhajanpura. Payment advice of rs. 7000/-. they not provide their service after 3 months & not pickup the calls,

Seeing your fraudulent & dubious practices, i do not want to continue the services of your centre & want my money back in my account

It is a complete fraud, i had paid Rs 10000 for 3 years AMC. After taking money, they don't pick phones, they also change their names and numbers. We all should take action against it, and file complaint.
I also faced same issued no use of calling them they tell you they will come and don’t come to give service since one year they are doing this. They are not gonna listen . It’s a complete fraud company.
I have logged a complain in indian consumer forum let’s see what will happen . I think you all also should do complain so that some action should be taken against them
puneet sharma11's reply, Sep 3, 2018
Hi, did you get any response from consumer forum on your complaint, kindly advise ..
Hi Sunayana Kaushal,
Just curious to know whether you got any results of logging complaint in consumer forum, please let me know on [protected](happy to receive watsup msg)

They have cheated me as well with the same tactic and now I am also thinking of logging a complaint against them. Please anyone on this forum advise if they get any help from someone on this matter.
npathak's reply, Oct 13, 2018
Puneet, May i have a call with you. Lets discuss and teach a lesson to this guy.
Live Care Water Solutions is fraud company and right now two number is switch off last ten days.

1. [protected]
2. [protected]

I have already taken a AMC to Live Care Water Solutions for our pureit ro. How is possible this company Live Care Water Solutions fraud all maximum customer. Now a days Digital India growing by PRIME MINISTER and all number is linked to Adhar Card. we want to request all customer to complain in police case behalf this number.

requested to all customer Let's discuss & plan some joint action.
npathak's reply, Oct 13, 2018
Please create a whats app group and file a police complaint (together) against this guy.. nt just a complaint to consumer forum... its a case to fraud.
Hi,

Please create a whats app group and file a police complaint (together) against this guy.. nt just a complaint to consumer forum... its a case to fraud.

Guys we need to stand together... its a clear case of fraud.. we have all their contact details. The main guys name is Bunty.

Regards
NP
Dear Team,
Consumer complaints,
Greetings for the day..
This has to reference to Livpure water purifier AMC.
Very unfortunate..the contents no provided on the AMC paper (bill) are either switched off or are not exist status..
The address and contact number provided as under..

LIV CARE WATER SOLUTIONS
WATER PURIFIER AMC RO SERVICE CENTRE.
A-4/16, STREET NO.-4.
UPPER GROUND FLOOR, BHAJAN PURA
NEW DELHI.
CONTACT RECEIPT NO. 8296.
DATE OF RECEIPT-09/02/2018.
PERIOD OF CONTRACT- 2+1 (3 YEARS).
(From 01 Jan 2018 to 31 Dec 2021)
We are seeking the service but not able to contact..
Attached herewith AMC paper for your reference and information.
We are facing following problems in livpure purifier.
1. Beap sound frequently..
2. The bar graph (which shows the condition of filter) is not changing status since 3 month.
3. Taste of the water is changed after Last service..

We required complete test of purifier
As we are facing some other problems also..
Please do needful as soon as possible.
Thanks and regards

Please feel free to contact
Contact number. [protected]
Email id. sps.[protected]@gmail.com.
IT seems that this an organized fraud. I lodged my complain with Pureit customer care and they forward it to there service providers. I called Pureit today and asked for this reference, they say I have never lodged a complaint with them. Then how come the fraud "LIV pure water solutions" reached to my place for resolving my complaint and they even did AMC for 3 years.
All o[censored]s should take this matter up with Pureit and ask them for refund as they are the one who send these third party providers to our place and they cheat us.
Agreed - I'm surprised how the guys reached my house and HUL now says they have no record of a complaint
Anyone taking action against this kindly inlcude me
Hi All, Did you receive any response for this complaint.?
They have cheated me as well. I raised a complaint for my Zero B RO. A Sardar came to my house and told me that He is from ZeroB (Don't know from where he got my address) and my RO motor is not working and I should take an AMC for 5500/-. While my motor was fine and my RO was in warranty. After taking AMC, they have just made my RO working without replacing anything and never came back for any further service. Also, their phone numbers are not working.

I was just finding their numbers on internet and surprised to see that this company has cheated so many people.
Raising my voice against this issue as well. People should beware from these fraud companies.

Please let me know if we can take any action collectively.

Thanks,
LJ
Hi..this happened with us also..last year they have charged 10k for 4 yrs of AMC and never picks up the call..They are using the name of big companies like livpure, aquaguard etc as if they works with them and they address only the people who calls for service when I asked that lady that what about my AMC, she asked that which company RO we are using and accordingly they give toll free no. of that company where after calling we get to know that we Dnt HV any such AMC with them. Today I called an person on whose paytm account I have transferred 10k for AMC and now he is telling that he no more works for this RO company..I am sure he is bluffing..I asked for any alternative no. Then he asked me to send bill on his WhatsApp no. And then after he blocked my no.
We all should together file an complaint against these fraudster.

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    Bhajanpura,delhi
    India
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