Livpure — Complaint regarding Pathetic customer service

Hello

Ticket No:[protected]

This mail is expressing my utmost frustration towards the incorrigible service provided by Livpure.I have been requesting for a service for my Livpure Water Purifier Since 2nd of December, yet haven’t received a proper closure regarding my issue.Every time I have to call or mail the customer service and yet be disappointed with no proper response.I called Madha Agency From Livpure but still got no response.I had taken AMC for 4 years, incase of clarification regarding my payment kindly check your database.I would want a refund of my AMC money, also I demand a compensation from Livpure for wasting my time and giving me false commitments that my issue would be closed.If this repeats I wouldn’t hesitate to take this issue to the consumer court.I demand a prompt reply and a closure of my issue or the above mentioned compensation.

Regards
Sujitha Kishore
[protected]
Was this information helpful?
No (0)
Yes (1)
LivPure customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have similar experience. Livpure RO service is pathetic.
Did you take the ACMC online directly from Livpure? The outsourced service providers will attend to complaints only if the ACMC is taken from them and not for ACMC taken with Livpure. This is a scam.
I regret having become a Livpure customer

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LivPure
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    793
    Pending
    7
    Resolved
    354
    LivPure Phone
    +91 95 8222 9701[Direct Sales & Service Partner Enquiry]
    +91 12 4498 7400 [Corp Office]
    +91 98 7179 8090[Export Enquiry]
    LivPure Address
    Plot No. 221, Udyog Vihar, Phase-I, Gurgaon, Haryana, India - 122016
    View all LivPure contact information