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customer care is not reachable always

[Resolved] Livpure — customer care is not reachable always

 
2 Reviews
Saidapet, Tamilnadu, India
 Baskaran08 on Dec 1, 2018
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Dear sir,
I have purchased a liv pure waterpurifier "pep pro" from flipkart.
Currently it is not working and i have been trying to reach customer care through toll free number "[protected]" more than a week. Still i am not able reach them and it says that customer is busy. Even i tried sent sms "56567" three times with different days, nobody reached out me so far.
Please help me to fix water purifier issue at the immediately.
I am not sure to escalate about the issues.

Regards,
Baskaran. V
[protected]
Complaint marked as Resolved Jan 11, 2019

Complaint Status


[Dec 01, 2018] LivPure customer support has been notified about the posted complaint.
Verified Support
LivPure Customer Care's response, Dec 03, 2018
Dear Baskaran, we apologise you had an unhappy experience. We have taken note of your concern and shall get back to you.

Regards,
Team Livpure
Verified Support
LivPure Customer Care's response, Dec 11, 2018
Dear Baskaran, we believe that your concern has been addressed. Do get back to us if you need any help.

Regards,
Team Livpure.
Complaint comments  1 Comment     Updated: Share0Tweet0

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Comments

My LIVPURE Water Purifier is not functioning and needs urgent service.
Please depute someone to repair it immediately.

Also please renew my AMC. I also intend to redeem my coupon BNMJ25G9. Kindly send me invoice accordingly.

Regards

JATINDER PAL SINGH
J 50GF KIRTI NAGAR
NEW DELHI 110015
MOBILE [protected]
EMAIL
jpmagnum.[protected]@gmail.com

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    Customer satisfaction rating
    70%
    Complaints
    231
    Pending
    16
    Resolved
    156
    View all 231 complaints
    phone
    +91 95 8222 9701[Direct Sales & Service Partner Enquiry]
    +91 98 7179 8090[Export Enquiry]
    +91 12 4498 7400 [Corp Office]
    location
    Plot No. 221, Udyog Vihar, Phase-I, Gurgaon, Haryana, India - 122016
    Livpure - customer care is not reachable always
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