Comments
Regarding LivePure RO FRAUD
I had made a requested to dismantle the RO in the month of September 2019.
I have all the mails with regarding dismantle request.
In the first 2 weeks of September there was no support or no executive came for the dismantling. There was no call from their side and whenever I called customer care they told me to write an email.
And after some months When I got the call from the executive that he is coming for the dismantling of the RO, I have told them to please go and collect it. After that there is no response either from the customer care or executive that he had picked up the RO or not or either he is facing some problem- In this scenario the customer will think that the RO is dismantled. And then suddenly after few months dismantle guy called me again and ask me to pick up the RO and in return I have said them I think the RO is already picked up bcz I have received a call for RO pick up few months back and if you think it's not done yet then you can go to the location and collect it. This incident happens so many times with me, the dismantled guys call me that he is coming for pick up and after that no response then how the hell I am going to know whether the RO was picked up or not or the guy who came for pick up has done something.
And after a span of almost 2.5 years you guys are blaming me, this is so disgusting.
Please ask your pick up guy in detail and don't bother your customer, As a customer I have done everything like contacting you, mailing you and requesting the dismantlement and now this is not my responsibility now.
I had made a requested to dismantle the RO in the month of September 2019.
I have all the mails with regarding dismantle request.
In the first 2 weeks of September there was no support or no executive came for the dismantling. There was no call from their side and whenever I called customer care they told me to write an email.
And after some months When I got the call from the executive that he is coming for the dismantling of the RO, I have told them to please go and collect it. After that there is no response either from the customer care or executive that he had picked up the RO or not or either he is facing some problem- In this scenario the customer will think that the RO is dismantled. And then suddenly after few months dismantle guy called me again and ask me to pick up the RO and in return I have said them I think the RO is already picked up bcz I have received a call for RO pick up few months back and if you think it's not done yet then you can go to the location and collect it. This incident happens so many times with me, the dismantled guys call me that he is coming for pick up and after that no response then how the hell I am going to know whether the RO was picked up or not or the guy who came for pick up has done something.
And after a span of almost 2.5 years you guys are blaming me, this is so disgusting.
Please ask your pick up guy in detail and don't bother your customer, As a customer I have done everything like contacting you, mailing you and requesting the dismantlement and now this is not my responsibility now.
Neelesh Bansal's reply, Sep 12, 2022
My mail ID neeleshproduction @gmail.com
Note: No space in between emailid
Let's take a step forward and we all can file a complaint. Please mail me your phone number, will contact you all and will make a What'sapp group.
My number- 9557029099
Note: No space in between emailid
Let's take a step forward and we all can file a complaint. Please mail me your phone number, will contact you all and will make a What'sapp group.
My number- 9557029099
The same has happened with me. Has anyone got their complaints resolved on consumer forum or its of no use?
Did anyone get a resolution on this? I got a legal notice today for the same reason everyone is mentioning here.
Raja Basumatary's reply, Jul 7, 2023
The same is happening to me now. I got a legal notice today in my WhatsApp for same reason. Did anyone take any actions or find any resolution for this?
Hello, I'm having a similar problem here. I contacted and canceled my subscriptions three weeks before vacating my flat, and I called them several times to pick up the RO, but no one showed up. And then, some 15 to 20 days later, they contacted me to say that the pickup guy had arrived at my place to pick it up. I explain to him and the customer service calls (harassing calls to me day after day) that I am not present at the premises and will only be able to provide you with the product by August 2023. Today, July 7, 2023, they sent me a legal notification via Whatsapp requiring me to return the product and pay the stated price.
As far as I can tell, many people are experiencing the same problem as I am. Has anyone found a solution or taken any action in response to this? It would be quite helpful if someone could respond to this.
As far as I can tell, many people are experiencing the same problem as I am. Has anyone found a solution or taken any action in response to this? It would be quite helpful if someone could respond to this.
Hi,
Did anybody manage to get this resolved? Same thing is happening to me now, they picked up the RO back in December. Now they're harrassing me to return the product and sent a notice as well
Thanks
Did anybody manage to get this resolved? Same thing is happening to me now, they picked up the RO back in December. Now they're harrassing me to return the product and sent a notice as well
Thanks
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+91 95 8222 9701[Direct Sales & Service Partner Enquiry]
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Plot No. 221, Udyog Vihar, Phase-I, Gurgaon, Haryana, India - 122016
I have received a harassment call from Jatin . His language and tone of the call were very abusive in the manner and he informed me that my call has been recorded without my consent