Livpure — Service issue for my LIVPURE smart Ro

Hi,
I have raised many services for water taste issue in LIVPURE smart Ro still persist in spite of raised 10 service request. I tried talked to customer care multiple times but still no use.Service request had been closed without proper resolution. Even in recent request closed by stating customer is not reachable from local service which is false.
Below request have been created in 21st but no response as usual. Very disappointed. Could someone look into it this issue in high priority due to water TDS, getting soar throat health issues.

Dear Customer, your service request No.JS-[protected] & call closure code is 38160 allocated for[protected] to VISWAK COMMUNICATIONS ([protected]) Hyderabad, [protected] . Please call [protected] for any query. Team Livpure.

Regards
Srinivasa Rao
[protected]