Lodha Group — Charging parking fee 70/- on weekends even with a valid movie ticket

Address:Dombivli

Lodha Xperia Mall charged ₹70/- parking today(27/11/2022). I had booked movie ticket for PVR cinema, situated in the mall. I informed them about the law that in private shopping malls parking is free. You can only charge me if I spend more than an hour without a movie ticket. But they denied. The same incident happened couple of weeks ago. They charged for ₹50/- on a weekday when I went to the mall for dinner. And the harassment is at the top level when asked not to charge parking fee. I do have proof for today's movie ticket and parking charge slip. Don't have the restaurant bills for last time, lost it but have parking charge bill as that had been deducted from fastag. But have all the proofs for today.
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Hello Mr. Topdar,

Please note that the mall doesn't charge for 'Pay & Park facility' but there are minimum charges towards Facilitation Charges Parking Management. Since the mall provides services like electricity and lighting, manpower to handle parking services, security personnel, fire system & fire hydrants, automated parking system, washroom services, Security system CCTV camera and more.

Kindly share your email ID so that we can share the information with you.

Regards,
Online Support Team.

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