Lodha Group Complaints & Reviews

I had visited lodha crown dombvili on dated 13.Nov.22 for 2bhk flat. Where i meet pooja, Where they shows sample flat of 2bhk having carpet area of 470sqft. On account of that i have given token amount of Rs. 45450 through online transfer. But as per paper they given 395 sqft which is less in size.So i am hereby requesting you to release my token amount.Attached snap for your reference.

Dear Team,
This is to inform you that, I was booking a property at A-402, in Global Park, Dombivali (E) on dated 09th October 2022 with the amount of Rs.45000/-. Only after during the verbal communication with Sales Mgr. Mr. Suresh Ahire –Lodha Group, the term and condition of days for refunding was not informed to me. Only stated that the 10% of amount will be deducted from the token amount in case of cancellation of booking. Because Some amount I will be paid only after the saleout my old property at Badlapur within 1 month.
Now, I am unable to purchase above mentioned flat because my flat was not sale out till date. So, I was sent cancellation mail to customer.[protected]@lodhapanacea.net. They will returned mail to me "If cancelled within 15 days the full amount is refunded. After 16t days of the booking Cancellation charges of 1% of
Cost is applicable & hence refund is not possible."
Such type of hidden misguidance was not expected from your reputed group. The paid amount is not small amount for middle class family like us.

So, requesting you to kinldy resolve my issue as early as possible and refund the same after 10% amount i.e. Rs.4500/- from token amount.

Regards,

Suraj Mhamunkar
[protected]

I am not interested in lodha group projects, still everyday I am getting call from different numbers, I am fade up of this.

Still not receive the emi protection amount n also not responding

Neha Srivastava
[protected]

I have booked my flat in lodha palava phase 2 Casa Milano on 5th March 2019. Expected date of RERA was March 2021. Due to corona we understand it was delayed. But then it was told it will be given possession on Dec'2021. Then again delayed to March 2022. Again it was delayed to Oct'31 now when it is time to give possession. Now I get the email that it will be given possession in Feb'2023 how can some one test the patience of the customers....

Dear Sir/Madam,

Kindly note that i have requested several times through emails and customer service portal but they are not willing to refund the amount, this 328037 is a very big amount for me, i Have informed them I am ready to pay the penalty ( if any) but they are still saying that the money will not return to me. Kindly note the registration is also not completed.

I have booked an apartment in Palava Lodha, Casa Marvella ( SECTOR VI, MARVELLA H, H-703, 7TH Floor), I have paid, First and second installment ( 126000 rs & 172037 rs) plus registration fee 30000 rs, however due to an unavoidable circumstances i have to stop/cancel the registration of the property. Right now I am facing an issue related to my Job transfer, currently i am working in Mumbai and management has informed me that i have to move to another location ( Bangalore / Hyderabad) by the end to this year, it is a job transfer, in addition that i have a financial issues within my family so purchasing a flat is not affordable for me, in this case i am unable to go ahead and buy the property, Hence i am humbly requesting you to understand my situation and help me to get the refund amount, if any penalty is there i am ready to pay kindly release the balance amount and cancel the registration process.

Since last month i am sending this request to Lodha, but they are still saying refund not possible.

Kindly understand my situation and please help.

I am looking forward to hearing from you

Thanks & Regards
Vinumon TM

I am a buyer of Lodha builder Trinity flat in Lakeshore Green, Dombivali. Possession date of this flat was Aug 2020 but due to Corona, it got delayed to Mar 2022. During the Corona time, they started on another project named Serenity and completed more than 6 towers of Serenity. Also they started a new project as Lodha Prime but they didn't show any urgency to complete Trinity unit and handover the flats to all buyers as all buyers had paid...

To whomsoever it may concern,

My name is Parvez Shaikh. I have booked a flat in Lodha Crown (Taloja), flat number VOILET J-1111 booked on 15th of Jan 2022.
I want to cancel it. There are two main reasons of cancellation.
1. My existing loan is not getting cleared.
-I have a existing loan of 6lac, Avinash from IFL Finance (Lodha Home Finance) asked me (at the time of booking) to close it by doing part payment of 3lac. Unfortunately, my bank (HDFC) is not allowing me to do so. They need the whole amount which is 6lac, which I am unable to do. Because of which, I am not eligible for any home loan.

2. Confusion about flat area.
- When I came to Lodha Crown, Jyoti (sales manager) showed me sample flat, with area of 470 sqt.ft. (carpet area) But, the booking flat area is 393 sqt.ft. (carpet area), which is not enough for me. Even though, 470 sqt.ft. is also not enough. Top of that, Home loan will not be sanctioned for 470 sqt.ft as per my income and salary and I have my existing loan as well, as mentioned above.

Above are the two valid reasons of cancellation. I have also launched a complaint on Maharashtra Real Estate Regulatory Authority, complaint number- CC[protected]. Unfortunately, I am not getting any response from there as well, its being 8-9 months and there is no progress. Please cancel my booking and initiate my refund asap.

Please find all details below:
- Date of Booking- 15-Jan-2022
- Amount paid- 45, 000 (booking amount on 15-Jan-2022) and 133, 483.00/-(Booking amount 2 on through check)
- Full amount- 1, 78, 483/-

- Screenshots are attached

Please find bank details below:-
Account Name :- Shaikh Parvez Navid
Account Number:-[protected] (Savings)
Ifsc Code:- HDFC0000830

Thank you.
Shaikh Parvez Navid.

I had booked a flat in lodha crown and at the time of booking I paid total 1, 47, 000/- and the representative named trupti firke promised things like if loan does not get passed by any means we will refund your booking charges and other down payment and now we did wait patiently for almost a month and both the banks have denied the loan so now we need refund to which there is no response from the lodha representative now. Kindly look into the matter and plz help me so that they will refund my money as soon as possible.

Booked a flat in lodha upper thane in March 2019 with a promise of rera possesion date of march 2020.. it's been 3 years still no sign of possesion.. if i ask about possesion they keep posting every month with some or the other reason.. even rera is supporting builders as there are no such compensations policy made by rera due to pandemic time even after paying 97% (almost 100%) but still paying loan emi and rent from last 3 years.. buying under construction property from lodha is the big mistake as they don't case about anything as long as they are getting payment from customers...please don't buy any under construction property from lodha builder or rather any builder as there are no regulations if builder keep delaying the possession. Customer always end us in losing side paying emi and rent apart from this frustration of investing in wrong project is another part..

I am receiving too many calls from Lodha group for different residential projects. I have cleared it for so many times that currently I am not interested in buying in any properties yet I receive calls from different numbers.
This is going beyond a certain limit. I do understand its the property seller job but thats very irritating.
I just hope to get some assisstance via this portal. Lodha definitely has a good reputation but Pl do not lower your level by giving such unnecessary services and wasting everyone's time.
A year ago I was searching for property for which we contacted Lodha but I clearly told them that I have a change in plan. Just because you guys have our number doesnt mean you are free to do N number of calls.

Many time i request cancel my booking

Dear sir

As we booking lodha estate patel logeshwari area mumbai CRN:2217755 in April month 2022 Due to medical emergency i would like to cancel my booking.

Here with I have attached the canceled cheque leaf for your reference.

Kindly accept my request and refund the booking amount as soon as possible
Account no [protected]
Kotak bank
Ifsc KKBK0000473

Regards
M
Jarinbanu
Syed Mohamed Ibrahim
Ph - [protected] & [protected]
Dear Ms. Banu,

Greetings from The Lodha Group!

We regret to inform you that no cancellation can be processed on the account.

Please refer the application form, which says, “In the event that the Company rejects the application on account of non-receipt of Booking Amounts or any part thereto or the Applicant not abiding by terms and conditions contained in the Application Form (including these terms and conditions), then this Application Form shall, without any further notice, be liable to be rejected and all amounts paid towards Booking Amount I and II (or 10 per cent of the Total Consideration, whichever is higher), or part thereof, shall stand forfeited.

Please note that the company has incurred substantial cost in processing your booking and has lost the opportunity to sell the unit to other prospect buyer due to your commitment.

Further the terms & condition of the application are executed with mutual consent of the parties privy to contract and hence we urge you to comply and abide by the terms and conditions and not try to divulge out of your contractual obligation. Request you to reconsider the same and let us know how we can help you to continue with the unit.

Assuring you best service always.

Have a great day & take care!

Hi

I want to inform you that Sanket Jadhav torturing me calling me at night around 12-3am and using rough and bad words as well as he told me that he wants to kill me.

I have call record. He is Mumbai branch. If he again called me in future then I will filled a case against him as well as against Lodha (as he using lodha land line).

I think you will take proper action.

I am being forced to continue with the booked unit whereas its been only 4 days from booking. I am also being forced to provide PDC cheque of the whole amount in order to continue with the unit. Also, the unit which we finalized on the date of booking is not East-West, its North-South whereas we were told that this is East-West. I consider this as a breach of trust and not willing to continue with the offer. When I asked my booking amount refund, I have been told that this is non-refundable whereas RERA guidelines says booking amount before registration of agreement is completely refundable. Overall my experience has been very bad. Due to sudden medical issues in family, I want to opt out of this and want refund of my booking amount.

I have paid 5% payment but no recipt acknowledgement has been given even after 7days of payment

Firstly I had booked 1bhk apartment in gb road crown. And the registration got delayed for an year by saying slots not available. And after some day came to know that project went on hold. They told to move kolshet crown and gave commitment that it would not be repeated again. And we moved to kolshet crown by paying extra amount. Now here also they are repeating the same thing by saying registration slot are not opened and charging interest without registration. Hence for cancellation and refund.

Hi, writing this complaint because I am not getting as much help from the Lodha Upper Thane HPM team. I complained to the HPM team about the wet patch on the tiles in the bathroom a month ago. First of all, they kept closing my tickets without even visiting my flat and ascertaining the issue. After an escalation, one of the HPM team members visited and told me that these are semi-vitrified tiles and absorb water, it's tile's property. I have...

I have been allotted Parking slot G1-257 near Gate No. 1, Sports Arena. It is now demarkated and used by another flat owner and he has demarkated the slot given to me with a new number G1-1495. I have been writing mails to PCMA Escalation Team as well as making repeated calls to Palava Customer Care but so far my issue has not been resolved. I want my original parking slot back and request you to please resolve this issue within a week's time.

I have been communicating with your team since 21st May, 2022 and it is yet to be resolved.

Thanks,

Swati Mendon
[protected]

I have been chasing 9 month with the staff of Lodha Group for refund of my money of Rs 207000 ( Two Lakh Seven Thousand). Since, November 2021 had I have saying that cancel my booking and refund me my money back. According to Lodha Sales staff let anything happen we won’t listen u its your problem. Once money taken by Lodha is not refunded back.

My apartment at Lodha Palava phase 2 Casa Lakeside Lakeshore greens, I had earlier raised a complain to Lodha under ticket ref[protected] regarding the AC drain pipe that is concealed in the Wall is clogged with some construction debris, due to which the water from the Air condition is not passing to the drain & instead reversing back & leaking through he wall. In the 1st instance the service guys saw it & said it is not their problem as...