Lodha Group Customer Care
Lodha Group
Customer satisfaction rating: 4%
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Lodha Group Customer Care

Lodha Group

Lodha Excelus, N.M. Joshi Marg, Mahalaxmi
Mumbai City District
India - 400011

Customer Care Phone Numbers and Contacts

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Lodha Group Complaints & Reviews

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Lodha Group — Not refunding my token amount

 prakas00 on May 15, 2016
I had booked a flat in thane, pre launch property by Lodha for which i gave cheque of 54000 thousand rs but after launching the rate of the flat was different from what they have given me before so i told to cancel my booking and refund my amount but now they r not willing to return, after taking booking they launch the rate after 1 month and now I wnt my money back they r not giving it...
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Lodha Group — Booking of flat in Fortune Forever Thane

 saket mohan on May 15, 2016
I booked a flat for above vide application noSFF03020 and deposited Rs 54000/ as booking amount on[protected].
I cancelled the booking on[protected] before closing date of 4th March 2016.
vide email as per the procedure outlined by them.

i have been writing to them time and again for refund of booking amount.. Neither they are acknowledging the receipt of my mails nor refunding the booking amount.

I do not what to to do under the circumstances....
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Lodha Group — Dirty water

 Charu Khatri Dua on May 12, 2016
This is in regard to dirty water which is supplied in our bathrooms. Because of this, we are facing serious health issues like nausea, vomiting, fever and loosemotions. Lodha is providing water through tankers to us and playing with our health. Everyday we live in trauma and scared to use the water. It has become an agony to us. Even after so many complaints, our society blames Lodha as water department is under him and Lodha blames the society. They both have turned their ears regarding this issue. I don't know now whom to complain about this....
Complaint comments  Read comments Complaint category House, Apartment Rental

Lodha Group — Transfer of flat

 Mohanthalanki on May 2, 2016
I booked a flat in Casa Eviva "G" Wing and after making payments worth 11 lacs, I was told that the project is getting delayed as they are facing some permission issues. They offerred me to move to Casa Eviva "Q" wing. They promised to take care of everything including the refund of stamp duty, bank ettc... Since I had already taken the loan and was paying interest, I thought of going ahead with the same.
Now after executing the fresh agreement, registering the same the Bank is not ready to accept the same stating Lodha Group has not intimated them about the same.
Whenever I call the...
Complaint comments  Read comments [1]Complaint category Building Developers

Lodha Group — Project: lodha eternis booking, fraud, no proper details, no clarifications, no clarity, deduction of token amt with false information

 Dhara Patel Mahendra on Apr 26, 2016
We had booked a property in Lodha Eternis @Goregoan, they gave us a payment schedule of 05:65 (which needs to be done once the property is ready 70% bank & 20% us) but later they decline and asked for a full amount payment (20%) and even their person who was involved in the loan process agreed to give us the required amount but they also disagreed and false committed . There is no internal Sync within their team itself, multiple people reaching for the payment and harassing mentally on call for payment dues. No communication within the organisation, Earlier delay was cause due to miscommunication...
Complaint comments  Read comments Complaint category House, Apartment Rental

Lodha Group — Lodha palava — codename epic, booking amount refund.

 Selvarathnam Nadar on Mar 22, 2016
Hi All,

I have booked 1.5BHK flat in Lodha's Codename EPIC project of Palava City, Dombivili in Nov., 2015. And paid Rs. 45000/- as my Booking Amount-1 and Rs. 1, 25, 000/- as my booking amount-2. But, after paying Booking amount-2 we have planned to withdraw the property deal due to some reason. And, I informed the same to Lodha's customer representative Mr. Glen Fernandes, and he suggested to write a mail, as per his suggestion I send a mail to Lodha Group marking RM, on reply of mail I received a mail from Lodha saying that they will not refund the booking amount. I was shocked...
Complaint comments  Read comments [1]Complaint category Real Estate

Lodha Group — Regarding booking amount rs.63000 non refund from lodha

 VaishaliC on Mar 17, 2016
I have booked a flat in CASA RIO GOLD situated Kalyan shil road, Palava, on 6th march 2016.But due to some fare reasons I decided to cancel the booking I paid Rs 63000.On 12th march I wrote mail to sales manager to cancel booking but received no revert form him and he told us on call it is not refundable.As I am aware as per 'Consumer Redressal forum' Lodha has to refund me 90% amount.i.e.Rs 56700.Kindly give my amount back as Rs.63000 is not a small amount....
Complaint comments  Read comments [1]Complaint category Real Estate

Lodha Group — Advanced property tax

 sunny0783 on Mar 15, 2016
I have booked the flat in Casa Rio in Nov 2010 and now I got the final Possession letter from Lodha. By seeing the charges towards Property Tax, I got shocked. They have asked for 2 years of Property Tax in Advance. One of my friend also booked the flat and got possession. I just looked his Property Tax, it was very minimal @ 1.5 Rs per square feet as per lodha (off course this is charged based on KDMC defined Property Tax). When I asked the question why for 1 BHK it is 20K, I got surprised by their answer.

Lodha Relationship Manager said, it has been increased to 24.5 Rs per square...
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Lodha Group — Casa rio gold

 pushpa gehani on Mar 10, 2016
My Mom booked a flat with Lodha group and possession was promised in 2013. My mom is an old lady of 70 and living in a small room as she put in all the money she had from my deceased father's retirement. They do not respond phone calls nor do they give a proper reply for the possession of the Apartment.

They proudly display their Toll free nos for NRI which is only for sales no customer services could be expected from them.

She is still waiting for the possession of the flat. Worst experience with Lodha....
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Lodha Group — Unethical business practices and exploitation and harassment of employee

 kirankumar2016 on Mar 5, 2016
Lodha Group is running a Foundation for community development work in Malwar hill area of South Bombay. Most of the activities are carried out in the Malbar hill area which is the constituency area of Director/chairman of company because director is the MLA of Malbar hill area.

On the basis of ethics, Company just foolish to professional people. They hire good people and after some times even after 15 days they can terminate the employee or compel to employee for resignation also.

Director/chairman of company misusing the fund of CSR because he is using this fund in...
Complaint comments  Read comments [1]Complaint category Real Estate

Lodha Group — Wrong improper information provided during booking

 ritusing on Feb 12, 2016
I have invested in flat at Thane Vivanta by Lodha. When i was taking decision to book informaiton provided to me was that the payment schedule will be about 2.5-3months for each set of slab which is included in contract. This informaiton was hand written and provided to me as the payment schedule is not included in contract. As investor i took decision based on finances which i could generate with the time period provided. When the payment started Lodha has started sending demand draft asking for payment every 3 weeks. There is no change in the possession timeline which is Dec 2017. On asking why...
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Lodha Group — Long delayed possession

 Sangeet Gupta on Jan 7, 2016
My flat in River Scape C wing Casa Rio was booked in 2010 and still delayed for possession. Myself Sangeet Gupta [protected]. Kindly contact me to form a group against this problem....
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Lodha Group — Refusal to compensate towards financial loss

 Vinil Lobo on Nov 28, 2015
We got possession of Flat D 2303 at Lodha Splendora situated at Ghodbunder Road Thane in April 2015. However we could not complete the handover as there was a leakage and seepage problem from the ceiling and walls of the master bedroom since May 2015. We constantly complained to Lodha about the problem and were repeatedly given false assurances that the problem was fixed when in reality they were only doing some temporary patch work on the walls and ceiling and telling us to visit to confirm. We visited our flat in June, July, August, September 2015 after getting a confirmation from Lodha that the...
Complaint comments  Read comments [2]Complaint category Building Developers

Lodha Group — Palava EPIC prelaunch booking amount not returning

 Anil151280 on Nov 15, 2015
I booked flat on palava EPIC launch and not the next day I have informed to sales person about cancelation of flat but they are not returning my 45000 booking amount.please any one suggest how to get back my money.This is a bad experience with reputed builder. They are doing business by cheating consumer....
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Lodha Builders — Return of cancelled deposit - request full amount of 129 lacs due to lodha's negligence

 girdharmc on Nov 2, 2015
I left India 32 years ago for the US; I wanted to come back to Lodha Palava complex, and planned my retirement for November 2019. I had heard good things had happened since I left, and I wanted to give back to the place I was born.
I wanted to contribute to help the science and technology industry grow in India. I was part of a team of scientists that have helped the US in the leading position in the world, in health sciences.
It is utterly ridiculous that almost nothing has changed in India. Lodha Palava are the height of corruption and exemplify what is so shameful in dealing with...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — Compensation for late possession

 kanugulaksr on Oct 28, 2015
2010 flat booked as per agreement Dec 2012, supposed to be possession, after several follow regarding late possession and compensation, now they asking possession amount + some other charges after they will give the possession, but i am asking compensation regarding late possession, Builder denied for compensation. They charged car parking amount also with some other name not than Lodha....
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Lodha Group — Relationships Manager not responding to emails

 Vaibhav Pathare on Oct 23, 2015
I have been following up on emails with my designated relationship manager for my revised receipt with correct excess amount that i paid to lodha during my payment towards demand letter 2. However I have just got assurance of i will receive revised reciept soon but in realty its not been sent. Moreover Relationship manager do not even call back or respond to my call...
Complaint comments  Read comments [4]Complaint category Building Developers

Lodha Group — Not returning booking amount

 Suresh.Raut on Oct 14, 2015
I booked a flat in Codename Epic by paying Rs. 45, 000/- as booking amount on 10th October, 2015 who's possession is promised in 2018.
Within hours on the same day I informed them about cancelling my booking as I would not have been able to manage flat cost.
Even though informing within hours on the same day, they are not returning my booking amount.
They are not authorised to forfeit my booking amount as I haven't availed of any services by the builder as it was same day cancellation.
Please someone guide me, how can I get my money back?...
Complaint comments  Read comments [1]Complaint category Building Developers

Lodha Group — Refund on Booking Amount (swiped with incorrect Amount)

 mahen.s86 on Oct 3, 2015
I went to inquire about a property at lodha palava. As I was unsure about my finance, I insisted that I will wait for few days before i book. However, they asked to atleast book a flat with minimum booking amount of Rs 5000 so I get the prevailing rate which was going to be hiked next day. If i decide not to move forward, I can cancel the booking and get back the refund. I used by credit card to pay the amount but they instead swiped it for 45000 instead of the agreed Rs 5000 which they also confirmed that it was their mistake and will be refunded if cancelled. I Called within 2 days and requested...
Complaint comments  Read comments [1]Complaint category Building Developers

Lodha Group, Builder — Not refund book amount

 Panna Lal Jaiswar on Sep 6, 2015
I have book 2 BHK flate I have book flat Palava city dated 21.03.2015 dombivali . I have pay through credit card amount 27000/-. But sbi bank loan will give only 10 lakh. So I can not possible pay other payment.because flat total cast is Rs. 66 lakh. so I request please refund my booking amount Rs. 27000/- I have send mail and personally contact sales manager. they told me you forbidden this amount Thaking you Yours Faithfully Panna Lal Customer ID NO.1253629 Mobile- [protected]...
Complaint comments  Read comments Complaint category House, Apartment Rental

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