Lodha Group — Referral benefits not given

Referral benefits not given

I had referred my cousin Vinayk Patil to buy a flat in Lodha crown kolshet. His CRN is 2223055. When I followed up with customer service about this referral credit they told me that there is no referral and the booking was through channel partner Nora group. I had myself told my cousin to check lodha crown and I was present during the booking time. I even provided my crn no to the sales person to put in the form. My cousin didnt get even a single call from Nora group yet it was shown under them. I even raised the issue with service desk, however, i didnt get any revert in 15 days. This is really pathetic service. The sales team is doing a big scam with the referral campaign and fooling the loyal customers

I raised the concern with the lodha service desk team. After 5 days of investigation they made a conclusion only based on the initial form filled by my cousin on lodha website and the credit was taken unnecessarily by the channel partner without taking any effort. My cousin had clearly informed the channel partner that he doesnt want to buy it since the cost is out of his budget. He was later convinced by my sister after couple of days to buy the property and the entire process of renegotiation was done by Vinayak and my sister Pallavi with the sales team post which the booking was locked. The sales person Pallavi from lodha crown also acknowledged our referral and also mentioned our Crn no in front o[censored]s.

This is completely a fraud from Lodha sales team and is totally non compliant to the referral campaign. I have another case where my sister had referred her friend to Lodha Amara 2 weeks ago and the credit is being given to the same channel partner. I am sure that this is happening at a larger scale at lodha and they are just fooling their loyal customers

My name is Jayesh Dalvi and my CRN is 2204800. Contact no [protected]