Lodha Group Complaints & Reviews

Dear Neha Srivastava,

Greetings from Lodha

Basis our telephonic conversation, we wish to confirm that you have received the EPS pay-out for the month of October 2023 and assure you that the balance pay-outs will be in accordance with the EPS offer.

We will close the service request as per the resolution provided.

We appreciate your support and patronage.

Warm Regards,
Show quoted text

My name is Ajinkya Nivrutti Ranaware, I am the owner of the flat "Orchid H-307, Golden Dream (Crown Taloja), Khoni, Dombivali east (421204)". This mail is for complaining to you that we are suffering with the bad quality of lodha construction. Today (14th April 2024) we had an accident that our bathroom and toilet passage area ceiling fell down which was provided by lodha and it is a part of lodha's construction. The complete ceiling was stable on the support of a single screw and today suddenly it collapsed and fell down. I complained about the same to hpm team but they are saying that it will not be repaired via lodha team as it is not a structural defect. But for your kind information if you see the agreement, it is clearly mentioned that "Structural Defect in the Unit or in the material used therein such defects shall be rectified by the Company at its awn costs. In the case it is not possible to rectify such defects, then the Purchaser shall be entitled to receive reasonable compensation from the Company for rectifying such defects, based on the estimated cost of rectifying such defects as determined by the Project Architect of the Company."
Also lodha took 5 years of maintenance charges in advance from us to maintain all the things in lodha property. So it's the lodha team's responsibility to repair the damage caused in the property. My wife is 8th month pregnant and she was passing through that area before 5 minutes of that incident, if any injury will happen to our family members then who will be responsible for this, assume that our kids/grand parents/ family members was passing through that area and they get injured then who will take responsibility of that injury. This accident can cause death/major injury of childrens/senior citizens. This ceiling is fitted by lodha in the bathroom, toilet and common passage of bathroom, and this should not happen with any other family.
So I request the lodha team to please look into it on priority and repair the ceiling and please make sure the ceiling is properly fitted. If any action not taken against this and not got repaired then we need to reach out to RERA and consumer portal that lodha team is not helping us as per the agreement. I am attaching the clip and photos of the accident. please resolve this ASAP. I raised so many emails earlier also about the bad quality of lodha construction and issues we faced.

It has been more than a 6 months without receiving a response regarding the recommended course of action outlined in your security plan for the safeguarding of my balcony with grill. I urge you to prioritize this matter seriously, as it pertains to the security of my premises and the safety of individuals residing therein. The exposed balcony poses a potential hazard, particularly for children. Please be advised that Lodha shall be held accountable for any unfortunate incidents, as your delay is impeding my ability to ensure the protection of the property and its occupants, including visiting guests, by not allowing to install grill in the balcony.

Dear Lodha Group Macrotech Developers.
Please refund my money back as per repeatedly requesting to you since last six and half months.

Dear Lodha group Macrotech developers.
Please help me with regards to the refund of our money back. Requesting since last six months.

Hello,
Please note that the Lodha Builders is forfeiting all the amount booked and forcing us to take the voucher which is of no use to us.
Please help 🙏

Hello,
I have booked the flat at Thane in April 2023. cancelled the flat in August 2023. However, Lodha Developers and Builders aren't issuing us the refund and forcing us to take the voucher which is of no use to us.
Please help 🙏

I booked a flat at lodha crown taloja road and then due to some circumstances I want to cancel the booking within one month so i called the lodha costumer care and i also send the email for cancellation and told them refund my money they totally refused it. My flat num is jasmine G wing 1105 and they can't answered my mail .

Need the refund of flat no 104 that i have booked on 15 October and due to some personal and financial issues i have cancelled the deal on 21 December but didn't receive any call from sales team and on 12 January got the call from Divya sales person and she told you would not get the refund. I need the refund please help.

As I refused to take loan from the bank which suggested by Lodha relationship manager. They purposefully make delay for my loan which result to additional rate of interest burden to me. TDS information, they hadn't cleared explain to me as results I paid additional 30 thousands to government. 6.99 rate of interest scheme available on my email afterwards they Intentionally make delay. Calling in between 6 to 7 P. M always to make harassment as people's were doing travelling.

We had booked a plot at HAOBL Anjarle project and paid a total booking amount of 1 lac in May 2023. Subsequently, due to change in personal situation we withdrew the booking on 1 July and submitted all the required paperwork for withdrawal on 14 July. They promised to process the refund in 45 days and it’s been 4.5 months and I am still writing them emails every week.
They respond saying we will look into it on priority but nothing has happened so far.
It’s really frustrating!

At the time booking they offer two scheme but not they are not following and Credited the amount. only telling wrong story.

I received a call from Aayushi Singh from Lodha Customer Experience Team and she dont know the background and saying that dont have data. Sometime she say we will share Ledge balance with till now no response and no calls

Chasings with Lodha since last month but there were no reply.

I Need Immediate response on this otherwise I will choose other platform also to highlight till the my issue not resolve.

We purchased a flat in crown Taloja, but in a year it's bedroom door get cracked some portion at handle . We contacted HPM team but they didn't respond it . Lodha Team said it's chargeable. We paid all the amount of flat and we received bad material door.

I have booked a flat in Lodha Crown Dombivali and paid the BA1 and BA2 amount of Rupees 1, 79, 886
now i want to cancel the booking due to critical family condition, but lodha is denying to refund the amount. They are giving me the voucher which is useless and can be only used for booking of Lodha Projects.
I have not done yet registration also, still they are denying to give the refund.

I am writing to register a formal complaint against the unfair and seemingly unjust practices within the premises of the MLCP at Lakeshore Greens, Palava Phase-2. As a business unit owner, I am deeply concerned about the discrepancies and discriminatory actions I have recently encountered, which have caused significant financial and emotional distress.

I invested in this property based on the sales opportunity shared by the Lodha Team, believing that it would be a secure and promising investment. However, the events that have transpired have left me questioning the integrity of the business environment within MLCP.

Initially, the PCMA team informed me that businesses in categories such as apparels, food and beverages (F&B), and footwear were not permitted within the MLCP premises. To my dismay, it has come to my attention that several shops within these restricted categories are currently operating, leading to a noticeable degree of business duplication. This blatant contradiction raises concerns about transparency and fairness in business approvals.

Furthermore, my application for a NOC for a rental proposal, submitted via email on September 25th, was unreasonably denied by the PCMA team on 11th October. Their stated reason for denial was that it would affect the business approval granted to another operator at Regalia. This rationale for the rejection, from my perspective, lacks a reasonable basis and may potentially be in violation of the Indian Competition Act 2002, specifically Section 4(2).

The denial of this specific form of business within my unit has severe financial implications for me, and the continuous follow-ups and uncertainty surrounding this matter have had a notable impact on my mental well-being. I am genuinely concerned that this situation may be indicative of an abuse of authority within the PCMA team, which may potentially reflect personal or team biases.

Additionally, there have been informal reports and news circulating about alleged corruption and favoritism towards certain property buyers and renters within MLCP. These allegations, if true, further erode the trust that property owners and investors have in the system.

In light of the above, I kindly urge the Lodha Team to investigate this matter thoroughly. I believe that a fair, transparent, and non-discriminatory environment is essential for the well-being of all business owners and investors within MLCP, Lakeshore Greens, Palava Phase-2.

I request the Consumer Forum's intervention in this matter to ensure that justice is served and that the business environment in the MLCP is fair, equitable, and in compliance with the law. I am willing to provide any additional information or evidence to support the investigation and resolution of this issue.

Hi My name is Sunil Mandavkar we have purchased a flat in downtown palava Adriana A wing i was promised before possession that i will be provided with a parking next to our building however we have noticed that the parking alloted is 500 mtrs away from our apartment which is also under construction and not handed over to us and it is 2 years now. Today (02.10.2023) when we parked our car on lane outside our building which we are parking for last two years was been locked by the PCMA authorities and they are saying its parked in no parking we can see a board which says 100 mtrs in total so as per our understanding all the cars should be locked and they are asking us to pay 1000 rs fine. Can we also get interest or fine lodha group for not allotting the parking for 2 years. Before possession we asked them multiple times for our parking they said its ready but never showed us. Can you please ask them to unlock our car and if rules then it should be for all. We are attaching the photos please check. When we tried to escalate this to higher authorities they say they not allowed to share the number. Today being a holiday there office is also closed on the other hand we had some emergency and had to go out for some reason had to cancel. Its been two years now we are facing problems but no help.

I keep getting minimum 6 calls every day from Lodha group despite the fact that I have not subscribed to the calls and have never shared my number with Lodha group. I have told the sales guys not to call me and keep chasing me as I keep important calls throughout the day and these promotional calls are absolute nuisance in every sense

This is infringement of my privacy without my permission. Very annoying and cheap behaviour from Lodha. STOP CALLING ME

RM are more interested to book deal with channel partner. They purposely discourage client quoting incorrect figures so that client will think they are ineligible to apply loan and leave property. Person involved are Ms Anuja lodha mulund east site RM, loan facilitator of lodha.

Pratima

My Krishnakumar of lodha mulund site refused to put my request to seniors and also mentioned i[censored] don't have 20 lacs u can see properties in Thane.

Even after mentioning that his behavior is insulting. He continued and didn't allow me to speak.

To Lodha Group
I am writing to request a refund of the token amount that I paid for
booking a plot in your project foothills of Matheran Unfortunately, due to
unforeseen circumstances, I have decided to withdraw from the project on[protected]mail sent for withdrawal).

I had paid a token amount of Rs.45, 000 at the time of booking date 24-Jul-2022 with reference number[protected] and I understand that this amount is refundable as per the terms and conditions of the booking agreement.

I have been informed over mail that my amount will refunded in 45 days. It's been already a year over, I have not received my refund. Despite of several reminder on mail no one respond. Request you to expedite the same, as a customer I am helpless and loosing my trust towards Lodha Group.

This is very disappointing for me the day I raised refund request till now I haven't received any notification regarding progress of refund.

Let me know if anything else required from my side and provide ETA for refund.