[Resolved]  L&t Finance — about rude behavior

Address:mojadarali Dergaon Golaghat assam, Golaghat, Assam, 785614

Dear sir
I mr. Sanjay hazarika. I have two wheeler loan from your finance company. I face some problem about my loan. I have to pay some over due..in this matter i called to your kolkota branch. But someone over phone was so rude that i can't unterstand. Is this the way to talk with your customers. His name is chattopadhyay ph no.[protected]. He is not familiär with customers.. He aksed me that i have mental problem or what? So please look over the matter.. He should not suppose to be in this position..
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Oct 30, 2019
Complaint marked as Resolved 
L&T Finance customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2019
L&T Finance Customer Care's response
Dear Sanjay,

We're sorry for the experience. We've shared your concern with our team and they will connect with you as soon as possible to address the same.

Regards,
Team L&T Financial Services
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Please send ne the details of my loan how many emis are left and emi payment details till date to my mail
[protected]@gmail.com
Loan number; 4414474
L&T Finance Customer Care's response, Oct 18, 2019
Verified Support
Dear Sofiya,

We'll surely help you with this. We've shared your concern with our team and they will connect with you soon to address the same.

Regards,
Team L&T Financial Services

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