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[Resolved]  L&t Finance — discrepancy in disbursement amount

Address:Mumbai City, Maharashtra, 400086

Last month i have done a balance transfer from my previous lender to lnt finance. Below is my loan account number

Housing loan — h[protected]
Top up — h[protected]t

The loan was sanctioned on 13th of august. Howeever when i received the cheque i noticed that the broken period interest (Bpi) for 13th aug to 2nd sept was deducted in advance and first emi date given to me was 2nd october

I noticed that the bpi for main and top up loan was calculated for 5692227rs and 593467rs respectively. However the cheque which were issued to me were of 5661948rs and 586721rs.

When confronted i was told that what ever difference that i pay at my previous lender would be refunded to me after deducting the bpi. Now when i contacted lnt the amount which they said would be refunded is way less than the difference as i see discrepancy in bpi calculation.

It's been more than 8 weeks now and i am still awaiting for the refund.
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Dec 14, 2019
Complaint marked as Resolved 
L&T Finance customer support has been notified about the posted complaint.
Verified Support
Nov 04, 2019
L&T Finance Customer Care's response Dear Harshad,

We regret the inconvenience caused. Request you to share your contact number and we'll get in touch with you soon for further assistance.

Regards,
Team L&T Financial Services
Verified Support
Nov 13, 2019
L&T Finance Customer Care's response Dear Harshad,

We are still awaiting your contact details. Request you to share the same via DM as it will help us to assist you further with your concern.

Regards,
Team L&T Financial Services
Complaint comments 
3 Comments

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Comments

Please send me a loan details, statement of completed emi with outstanding amount till date on my email
email id : [protected]@gmail.com
Loan id : 4217572
SWAPNIL SANTOSH RATNAPARKHE
Reply
L&T Finance Customer Care's response, Nov 19, 2019
Verified Support
Dear Swapnil,

We're here to help you. Please share your contact details and we’ll get in touch with you for further assistance.

Regards,
Team L&T Financial Services
L&T Finance Customer Care's response, Jan 29, 2020
Verified Support
Dear Swapnil,

We are still awaiting your contact details. Request you to share the same as it will help us to assist you further with your concern.

Regards,
Team L&T Financial Services
L&T Finance Customer Care's response, Jan 31, 2020
Verified Support
Dear Swapnil,

As we haven't received your contact details, your concern has been closed on our end. For any further assistance, you may call us at 1800 2000 400/ 1800 4190 200.

Regards,
Team L&T Financial Services
L&t Finance — need my two wheeler loan statement loan id is 3833036
Reply
L&T Finance Customer Care's response, Nov 19, 2019
Verified Support
Dear Sumeet,

Kindly share your contact details and we’ll get in touch with you for further assistance.

Regards,
Team L&T Financial Services
L&T Finance Customer Care's response, Jan 29, 2020
Verified Support
Dear Sumeet,

We are still awaiting your contact details. Request you to share the same as it will help us to assist you further with your concern.

Regards,
Team L&T Financial Services
L&T Finance Customer Care's response, Jan 30, 2020
Verified Support
Dear Sumeet,

As we haven't received your contact details, your concern has been closed on our end. For any further assistance, you may call us at 1800 2000 400/ 1800 4190 200.

Regards,
Team L&T Financial Services
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Amr son emi payment korar pot o noc letter dei na sala ra bolche noc letter er jonno 20k lagbe sala chuttiya l&t
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