[Resolved]  L&t Finance — faulty services and misbehaving staff.

Address:

Mumbai City, Maharashtra, 400605

I had taken a two wheeler loan from l&t finance in thr month of may 2018, at the time of emi it came to my knowledge that my ecs has not yet been activated yet even after 3 months. On trying calling several times, i was told that the signature is not matching. Let me inform you that i was not informed anything about the signature mismatch in these two months and was informed only after the emi bounced. Now i as a customer ask l&t finance that if there is some issue regarding the signature then whose responsibility it is to inform the customer?
We pay processing charges to you and you people cannot even do you work faithfully. I am constantly getting calls from the recovery department and a person from the same department assured me that they will send a person to my address to collect the current month's emi but sadly none of the assured has been yet performed.