[Resolved] L&t Finance — home loan | |||
Hi, i applied for a home loan and was pressurized to take insurance from kotak as package, which i didn't want to. I didn't want to take any insurance at this point. I complained to l&t finance through this portal but didn't get any satisfactory response to sort this issue. Now, the overall emi (Along with the insurance, which was also converted to en emi) appears to be more than that offered by other banks, so i feel cheated. The advantage that i saw on going with l&t was their lesser rate of interest which i thought was advantageous to me. But now i feel this is a deliberate means devised to extract money from customers in the guise of offering home loan at a lesser rate of interest. Even after repeated requests not to force the insurance on me, they didn't take cognizance. I complained on this portal around 10 days back but l&t finance didn't make any serious attempt to contact me. They kept asking me for my contact details and though i shared the details with them multiple times, they kept repeating the message as if they didn't get the email or phone number.in a desperate attempt to wash the matter off their hands, they sent a message saying they are closing the complaint since they didn't get my contact details. I am sharing my email one more time here: dev. [protected]@gmail.com Was this information helpful? | |||
Nov 13, 2018 Complaint marked as Resolved Company representative contacted me and promised that the process of resolution has already been initiated. L&T Finance customer support has been notified about the posted complaint. Verified Support Nov 09, 2018 L&T Finance Customer Care's response Dear Buddhadeb, We regret the inconvenience caused. Request you to share your contact number and we'll get in touch with you soon for further assistance. Regards, Team L&T Financial Services Verified Support Nov 15, 2018 L&T Finance Customer Care's response Dear Buddhadeb, We are still awaiting your contact details. Request you to share the same as it will help us to assist you further with your concern. Regards, Team L&T Financial Services Verified Support Nov 19, 2018 L&T Finance Customer Care's response Dear Buddhadeb, As we haven't received your contact details, your concern has been closed on our end. For any further assistance, you may call us at[protected]/[protected]. Regards, Team L&T Financial Services | |||
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L&T Financial Services, N.M. Marg, Ballard Estate, Mumbai, Maharashtra, India - 400001
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