[Resolved]  L&t Finance — noc not issued after loan completion

I got two wheeler loan from l&t finance for buying passion xpro on july 2015. I have paid my installments correctly on all the months, but one or two months alone due to the company's system faults they didn't deduct the amount on time from my account. So they sent some representatives to collect the amount, that amount also i paid without any delay. But now they are saying that there is some pending penalty amount which i need to pay for my noc.
The penalty is for their mistakes which i need to pay, this is completely ridiculous and feeling very bad.
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Nov 11, 2017
Complaint marked as Resolved 
L&T Finance customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2017
L&T Finance Customer Care's response
Dear Ranjith,

Regret for the inconvenience caused to you. Kindly share your contact number and loan account number with us and we will have our team connect with you for further assistance.

Regards,
L&T Financial Services
Verified Support
Oct 09, 2017
L&T Finance Customer Care's response
Dear Ranjith,

We are still awaiting your contact number and loan account number. Request you to share the same as it will help our team to address your concern as soon as possible.

Regards,
L&T Financial Services
Verified Support
Oct 11, 2017
L&T Finance Customer Care's response
Dear Ranjith,

As we haven't received any contact details, your concern has been closed from our end. Do let us know if we may be of any other assistance.

Regards,
L&T Financial Services
Complaint comments 

Comments

Myself gorakhnath jadhav
I have for loan to take over from Icici bank
As we discussed your representer
Agreed for 8.50 for home loan and 9.15 for top up loan and after receiving check of 5900 rupees they said they 11.25 % for top up loan so I kindly request you to refund some of my money back, Thank you.

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