[Resolved]  L&t Finance — regarding due payment loan account no 1178194

Address:H No 70, Mahalaxmi Colony, Near Thakre nagar, N 2 Cidco, Aurangabd, Bulandshahr, Uttar Pradesh, 431001

I was mad payment the neft transaction for balance amount of rs 714/- + online transaction charges rs 50/- total rs 764/- on dated 08th july 2016 with transaction id axir[protected] to initiated branch 1890 credit account no [protected] and loan account no 1178194
I still receiving the call for repayment please do the needful at your end with below details.
Because i am so much harassed by frequent calling receiving from your end to clear the outstanding amount.
I think the below attachment is sufficient for you because by visiting the adalat road, aurangabad, office the are not able to do anything hence i have doing this for me as i am not able to pay any more if i paid.
The said amount was paid immediately when i was intimated for outstanding for rs 714/- where i was paid rs. 764/- (Online transaction charges rs 50/- extra).
Dear/respected please, please do the desirable resolution in this case.

Thanking you
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Aug 12, 2019
Complaint marked as Resolved 
L&T Finance customer support has been notified about the posted complaint.
Jul 11, 2019
Updated by Sachin Surase
Dear L & T Team,

I was surprised that if I do not take any loan from L & T Finance so why they are calling me. But After a telephonic discussion done with your female executive who was shared me the loan details and also tell me about merging of family credit finance with L & T Finance which was confirm by me through my resources who was initially working with Family Credit.

She was inform me about the outstanding for bounce payment on 08th Jul 2016 and inform me to do on immediate basis.But I was not able to go and do it on immediately hence I requested for other option like online or NEFT. She tell me we have an option for NEFT but you will be charged Rs 50/- as a processing charges, I was agree to pay the extra amount too to get the NOC.

So I was go through the online and do the NEFT transaction for Balance amount of Rs 714/- + online transaction charges Rs 50/- total Rs 764/- on dated 08th July 2016 with transaction ID AXIR[protected] to initiated branch 1890 (details are below and also screen shot attached here for your reference).

But when I am going through the recent updates NOC I surprisingly found that I had again balance of Rs. 714/- towards me with loan account no 1178194.

I was generate the online transaction with Credit account no [protected] and now i got another loan account no 1178194 oops...

What should I do now! both the credit account no and loan account no are different and I was paid Rs 764/- for EMI outstanding for bounce and again I have balance of Rs 714/-.

So please in your record for the above statement and do the needful as soon as possible and please provide me the NOC for the same.

Waiting for your corrective action plan.
Verified Support
Jul 12, 2019
L&T Finance Customer Care's response
Dear Sachin,

We regret the inconvenience caused. Request you to share your contact number and we'll get in touch with you soon for further assistance.

Regards,
Team L&T Financial Services
Complaint comments 

Comments

My scooty finance by you but due to my family problem I missed few Installment now I would like to pay my balance. please provide me help regarding.scooty financed from Raza Garden Honda showroom .
Asha Sadana
[protected]
[protected]@yahoo.com
L&T Finance Customer Care's response, Jul 12, 2019
Verified Support
Dear Nazibul,

We'll surely help you with this. We've shared your concern with our team and they will connect with you soon for further assistance.

Regards,
Team L&T Financial Services

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