[Resolved]  L&t Finance — two wheeler loan closing issue

Address:Coimbatore, Tamil Nadu, 641016

Hi,
Good day,,, this is saravanan, during[protected] i took two wheeler loan form l&t finance services, for that i am facing an issue right now i closed all my monthly emi's correct time and i closed the loan few yeas back. But now i am checking cibil report from online my report showcasing still loan is active and emi's pending state. For this issue i spoked with l&t customer care center they verified and replaying all emi's closed nothing in active state like.. Kindly take this serious and close the issues as soon as possible.

Name : saravanan. K
Date of birth : 21-mar-1992
Loan type : two wheeler loan
L&t account number : 1326379
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Apr 15, 2019
Complaint marked as Resolved 
The complaint not resolved...
L&T Finance customer support has been notified about the posted complaint.
Apr 15, 2019
Updated by saravanan ece
Please check it the same...
Verified Support
Apr 17, 2019
L&T Finance Customer Care's response
Dear Saravanan,

We regret the inconvenience caused. Request you to share your contact number and we'll get in touch with you soon for further assistance.

Regards,
Team L&T Financial Services
Verified Support
Apr 22, 2019
L&T Finance Customer Care's response
Dear Saravanan,

We are still awaiting your contact details. Request you to share the same as it will help us to assist you further with your concern.

Regards,
L&T Financial Services
Verified Support
Apr 26, 2019
L&T Finance Customer Care's response
Dear Saravanan,

As we haven't received your contact details, your concern has been closed on our end. For any further assistance, you may call us at[protected]/[protected].

Regards,
L&T Financial Services
Complaint comments 

Comments

Your call center employee will very disappointed to the customer with their behavior...your employees don't know how to talk with tha customer infact with a lady customers... I warning you and your ltd. If this mistake again repeated by any staff or any one else i will take this social media and u and your company will totally destroyed .
L&T Finance Customer Care's response, Apr 25, 2019
Verified Support
Dear Customer,

We regret the inconvenience caused. Request you to share your contact number and we'll get in touch with you soon for further assistance.

Regards,
Team L&T Financial Services
L&T Finance Customer Care's response, Apr 30, 2019
Verified Support
Dear Customer,

We are still awaiting your contact details. Request you to share the same as it will help us to assist you further with your concern.

Regards,
L&T Financial Services
L&T Finance Customer Care's response, May 2, 2019
Verified Support
Dear Customer,

As we haven't received your contact details, your concern has been closed on our end. For any further assistance, you may call us at 1800 2000 400/ 1800 4190 200.

Regards,
L&T Financial Services

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