[Resolved]  L&t Finance — unprofessional behavior and abrupt payment messages over the cleared payment

Address:

Thane, Maharashtra, 421501

Hi,

This is with regards to my two wheeler loan and LAN is 4239859. I had to manually clear off the dues as my bank account was not functioning for a couple of weeks. I was a day late and had cleared off my EMI, still without getting in touch with me directly, the spokesperson called my reference and asked him for an update. How unprofessional is that! My friend however tried to convey him the message that the loan emi has been cleared kindly check the records. Next day this same person calls me and says I had sent you one link, have you cleared it. Tell me if you have cleared off your EMI. Is this how you speak to your customers? Now above all that, after good 15 days, I have received a message saying *Dear L&T Customer, your Two wheeler loan CBC & LPC charges remains unpaid. We are representing the ECS to your Bank A/C on