Mahindra Two Wheelers — Worst Bike & Service from Purchase Date

Address:	Pune, Maharashtra, 411 019
Website:	www.mahindratwowheelers.com

Dear Sir / Madam,

Please find the below trail mails. Previously i am given a complaint about bike problem dt 11-4-17. After that Mr. Ramachandran[protected]Mahindra Service Territory Manager) contacted me and advised to go for service in AUTOVIA, R.S.Puram, Coimbatore.

I am given my bike TN40H8102 for service in AUTOVIA, Coimbatore dt 17-4-17 and the Job Card No.6047. I am clearly explained the following problems,

1. Engine / Bike Vibration (from Purchase Sep' 13 to still).
2. Mileage ( it comes 45 - 50 km per litter)
3. Engine off frequently.

In that service period they changed the Bike Clutch set also (The bill attached with this mail). After that i am checked that the problems in bike.

Again the problems are coming like previous condition.

1.1. Engine / Bike Vibration (from Sep' 13 to still) (from speed of 48 – 58 km).
2. Mileage ( it comes 33 - 37 km per litter)
(The bike meter reading photo attached for your reference).

After that Mr. Ramachandran[protected]Mahindra Service Territory Manager) contacted me and advised to go for service in AUTOVIA, R.S.Puram, Coimbatore.

I am visited a AUTOVIA service center dt 5-6-2017 and they tested with fuel mileage checking equipment. After that the service peoples said the mileage comes 10.6km for 100ml (that means 106 km for 1 litter).

I am asked to check the mileage with Petrol Reserve to Reserve. But they are not ready to check that. After that I am checked the bike mileage with Petrol Reserve to Reserve and that reports are,

Again the problems are coming like previous condition.

1. Engine / Bike Vibration (from Sep' 13 to still) (from speed of 48 – 58 km).

The service peoples and Teritory Manager said that Vibration is an one of bike specification.

Bike Vibration is come above the mobile phone vibration. This is your bike specification?

2. Mileage ( it comes 46 km per litter)
(The bike meter reading photo & Test Report & Petrol bills attached for your reference).

(This is comes by, Bike off in Signals and spped with in 50 km.

S.No Date Petrol Amount Total Mileage Mileage / per Litter
in Litter

1 7/6/2017 1 70.2 43.7 43.70
2 15/6/2017 1.42 100 64.4 45.35
3 22/6/2017 1.48 100 68.9 46.55
4 23/6/2017 1 67.16 48.3 48.30
5 28/6/2017 1.06 70 48.07 45.35
6 29/6/2017 1.06 70.05 50.5 47.64
7 3/7/2017 2 90 90.9 45.45
322.35
Average Mileage 46.05

Do you want any other Project Reports?

From September 2013 (Purchase date) to still now i am facing lot of problems in this bike.

The other brand bikes like Tvs- Star City, Star Sports, Bajaj - Platina, Yamaha -Crux are good compare to Mahindra Centuro.

You all said Mahindra Rising, Where rising ?

I am frequently given a complaint and communicate with the service center & Customer care peoples for problem not solved.

Last 3 years I am wasted my lots of times and energy.

I am not interested & no time to visit the service center again & again. Nearly 50 - 60 times i am visited a service centers for this type of problems in past 3.5 years. You can check my bike service records with you.

Three Territory Managers are changed in the last 3.5 years. Mr.Larin Joseph, Mr.Sakthi, Mr. Naiynar Now Mr.Ramachandran is 4th Territory Manager working with my complaint.

I need a Bike Replacement or Refund immediately

Otherwise you can take my bike as a Gift to Mahindra.


Take Immediate action.

With Regards,
A.Anandbabu
[protected]